Job Opportunities API

At Silverflow, we’re redefining payments. As the world’s first cloud-native acquiring processor, we’re replacing decades-old infrastructure with a fast, scalable, global platform. Founded in 2019, we’re founder-led, venture-backed, and growing fast. With 80+ dynamic colleagues from 30 different cultures, we are on track to reach 120 people by 2027. Our platform empowers a diverse range of clients, from banks to ride sharing platforms, helping them streamline operations, enhance data insights, and deliver seamless, real-time payment experiences at scale. We’re looking for a Technical Account Manager to join our team in Amsterdam! In this role, you’ll work hands-on with enterprise clients, guiding them through technical implementations and helping them succeed as they integrate and launch on Silverflow’s acquiring platform. You’ll combine deep technical knowledge with a strong client focus, acting as a trusted advisor throughout onboarding and beyond. As part of the Technical Account Management team, you’ll play a key role in driving customer success and shaping how leading acquirers and large digital merchants scale with Silverflow. As a Technical Account Manager at Silverflow, you’ll serve as the primary technical contact for our clients before, during, and after they go live. You’ll work cross-functionally with Account Management, Product, Sales, and Engineering to ensure a seamless integration experience and ongoing technical success. This is a client-facing, solution-oriented role where you’ll deepen your technical and payments expertise while helping lead acquirers and large digital merchants to get the most out of Silverflow’s platform. As part of a growing team, you’ll also help to shape the future of Silverflow’s ideal customer support experience by: Implementing Silverflow’s solutions for acquirers, PSPs, payfacs and partners. Working closely with Silverflow’s sales and account management teams to ensure successful integration and adoption of Silverflow’s solutions. Working with our customers, you will be their product owner, ensuring they understand our platform, while deepening Silverflow’s understanding of our clients’ unique business and technical needs. You will be their dedicated point of contact for clients technical integration, solution adoption and new feature requirements. Explaining how our APIs, SDKs and various other systems work. Ultimately, helping the customer to solve their business requirements using our technical solution, while ensuring we provide scalable solutions. You will also work directly with internal development & product teams. Managing and prioritising support ticket flows between clients and our engineering and feature teams. Consulting with our customers and using data to identify and specify new features and actionable insights to optimise payments via Silverflow’s platform. Willingness to learn and use tools such as Postman, QuickSuit and CloudWatch to understand client requirements, run payment scenarios and generate payment insights. You’re an enthusiastic and driven professional with: 3–5 years’ experience in a technical, engineering, or client support role, and ready for your next step. Confidence in client-facing situations and curiosity about how payments work. A solid understanding of APIs, SaaS and web services, and system integrations. Strong planning and project management skills, you thrive on keeping things moving. Analytical thinking and a practical approach to solving complex problems. Commercial awareness and the ability to spot growth opportunities for Silverflow and our clients. Experience collaborating across teams, especially with Sales, Product, or Engineering. Willingness to travel within the EU and UK. Excellent interpersonal and communication skills, with professional-level English. Bonus: Previous e