Job Opportunities API

Application and Interview Impersonation Notice :  Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful.  If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators. Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely! Precisely is an AI-first organization. All employees are expected to demonstrate proficiency in applying AI tools to accelerate their work, improve output quality, and eliminate low-value tasks. Candidates should be comfortable using generative AI tools (e.g., Microsoft Copilot, ChatGPT) in their day-to-day workflows, able to evaluate AI-generated outputs critically, and open to continuously adopting new AI capabilities as they emerge.   Overview: We are looking for talented individuals with the experience and motivation to join our innovative, fast-paced Precisely Team.  Our Technical Account Managers are skilled business and technical professionals that assist our clients in managing their critical communication processes. The Technical Account Manager will have a strong foundational understanding of Precisely’s software, the technologies and infrastructure required to support Enterprise On-Premises and Hosted Managed Services in a high availability model. The position is responsible for building effective relationships with clients and internal teams to deliver operational excellence and complex solutions in a fast-paced environment. What you will do: Client Relationship: Serve as a point of contact between client and all internal and external teams. Client Support: Develop an understanding of Precisely’s service offerings as well as managing daily client production activity. Issue Resolution: Manage resolution of issues, including troubleshooting, documenting, and escalating issues to internal teams to achieve prompt and complete resolution to the client’s satisfaction. On-call availability required for critical production issues. Service Validation: Participate in validating services are meeting contractual obligations and performance requirements, which may result in opportunities to contribute outside of scheduled hours and occasionally on weekends (approximately once a month). Any work outside of scheduled hours will be compensated in accordance with applicable Australian labor laws. Change Management: Work with cross-functional teams to implement service changes for assigned clients by participating in use case development and user acceptance testing and production validation. Process Improvement: Provide input to establish Client Services processes and continually seek ways to make exis