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Technical Account Manager

Nexus Cognitive
CompanyNexus Cognitive
CategorySales
LocationCharlotte
RemoteHybrid
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted25 May 2026
Last verified31 Jul 2026
SourceEmployer career page (ashby)
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Description
ABOUT NEXUS You don't have an AI story if you don't have your data story. That's where NexusOne comes in. We're the converged data platform for the AI era — composable by design, built on an open-source foundation, and AI-native from the ground up. One identity, one governance envelope, one operational layer across every mainframe, data lake, warehouse, and streaming system in the business. For the first time, enterprises can bring their existing stack along instead of rebuilding it — and still give AI agents full context across the estate. What we stand for is simple: sovereign data, interoperable systems, decoupled intelligence — delivered the way modern software should be. No rip-and-replace. No multi-year transformation. Our CEO Anu Jain puts it well: we turn the "ball of yarn" of data integrations into a unified engine — less like assembling car parts, more like buying the car ready to drive. 85+ open-source tools pre-integrated. AI-native automations that deploy and self-heal the stack without human toil. Forward-deployed engineers who build shoulder-to-shoulder with customer teams — hands on keyboards, not just on decks. It's working, and fast. We're tripling revenue year over year, backed by Insight Partners, and running in production in environments most vendors won't touch. Our platform processes credit risk data for 90%+ of US small businesses — 40M+ — every month. Intent signals for 300M+ subscribers monthly for Africa's largest telco. The data and AI layer for a Top 3 US bank. We're 100+ people across the US and India, headquartered in Atlanta. We think big, move fast, and don't mistake activity for progress. We hire people who'd rather ship the rocket than brief someone on it. Check out this podcast of Anu talking about our solution here: https://www.youtube.com/watch?v=g8g50sv5GhQ THE ROLE This is the customer-embedded technical counterpart at one of NX1's flagship enterprise accounts. You'll be the person the customer's technical organization knows by name — the architect they ping when they have a question, the technical advisor they trust to navigate the daily reality of running NX1 inside their environment, the NX1 voice in their architecture reviews, design discussions, and platform decisions. The role is structured roughly 70% solution architecture and technical advisory + 30% TAM-flavored work (customer-side advisory, internal coordination across NX1, escalation routing, technical relationship craft across the customer's engineering org). The 70% is the center of gravity. Credibility is earned through technical depth, not relationship tenure. The 30% is the connective tissue that keeps the role from drifting into pure SA work and ensures NX1 has a coherent technical voice at the customer. You'll be shaping what "TAM" means at NX1, not inheriting a playbook. WHAT YOU'LL DO Customer-Side Technical Advisory (70%) - Be the NX1 technical voice across the customer's daily technical operations — architecture review boards, security reviews, design discussions, integration planning, platform governance forums - Hold architectural credibility with the customer's senior engineers, architects, and platform team. The bar: you can walk into any of their technical rooms and earn it within the first 20 minutes - Translate between the customer's technical reality and NX1's engineering team — escalations, design clarifications, roadmap requests — without losing fidelity in either direction - Read design documents and ask the right questions; defend or challenge design choices constructively; produce written technical artifacts the customer's review boards take seriously - Provide technical context that informs but does not replace the work of the Principal SA (when one is deployed at the same account) and the FDEM (when an engagement is active) TAM-Flavored Engagement & Internal Coordination (30%) - Own the NX1-side technical context for each account you cover — k
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Technical Account Manager — Nexus Cognitive · Job Opportunities API