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Strategy & Operations

January
CompanyJanuary
CategoryConsulting & Strategy
LocationNew York
RemoteHybrid
EmploymentNot stated
LevelNot stated
SalaryUSD 130k–193k
Posted6 Jun 2026
Last verified30 Jul 2026
SourceEmployer career page (ashby)
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Description
At January, we're transforming consumer finance by bringing humanity to collections. Our data-driven products help financial institutions streamline their recovery operations while offering borrowers straightforward and compassionate solutions to regain financial stability. We're not just expanding access to credit — we're restoring dignity and giving millions of people the chance to achieve financial freedom. ABOUT THE ROLE As a member of the Strategy and Operations team at January, you'll drive the decisions and work that directly accelerate our enterprise growth. You'll join one of the three teams: the team that turns complex client integrations into a build-once, scale-forever capability, the team that deepens client relationships and converts them into durable revenue, or the team that makes January's compliance record the competitive edge clients cite when they choose us — and the reason they continue to expand. This role is for someone with the diagnostic instinct to see where leverage exists, the operational range to act on it, and the ambition to define how January works at scale. You'll join at a moment where our growth in regulated financial services is creating more opportunity than the company can capture operationally. The playbook for how we partner with our largest clients, prove our value in the market, and scale our capabilities hasn't been written yet. You're writing it. YOUR IMPACT Drive the decisions and work that compound January's growth. Own a point of view on the biggest growth levers within your domain — whether that's untapped client potential, compliance advantages competitors can't match, or implementation rigor that wins prospects. Identify the patterns in your team's work that should reshape product priorities, operational investments, or go-to-market strategy — and drive the decision before leadership has to ask. Drive the highest-leverage initiatives end-to-end, from diagnosis through adoption. Kill low-value work with conviction. Build the systems, playbooks, and capabilities that compound. Eliminate the drag that prevents your team from focusing on the highest-value work — through automation, tooling, workflow redesign, or killing the process entirely. Turn repeat client situations into systematic capabilities so the next complex escalation, integration, or audit response gets handled faster and better because of the pattern you built, not because the right person happened to be in the room. Build the analytical infrastructure that lets your team self-diagnose. Create frameworks that turn ICs into owners and drivers so that judgment and execution don't bottleneck. Own the named outcomes of the team you join. You'll join one of the three teams with the greatest opportunity to unlock growth — and be immediately accountable for its concrete outcomes. - Client Strategy — Own a portfolio of client relationships and identify expansion opportunities across current segments and entirely new categories. Become the person clients call when they want to try something new. Translate what clients need next into strategic insight that shapes January's product roadmap and go-to-market priorities. - Client Implementations — Own client integrations end-to-end, from contract review through first accounts placed, delivering launches that go live cleanly and on time. Turn every implementation into infrastructure: the patterns, templates, tooling, and runbooks that make each successive integration faster and less dependent on any single person. Align Product and Engineering on the tooling investments that compound implementation speed across all clients. - Compliance — Own January's compliance advantage in an industry where regulatory scrutiny is constant and competitors' failures are costly — build the systems, processes, and evidence base that make our compliance posture demonstrably stronger than competitors and give Sales a concrete edge in every deal. Turn every regulat
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