Job Opportunities API

About Agero: Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit https://www.agero.com/ . Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you. Role Description and Mission : We are seeking a results-oriented, passionate, and dynamic Senior QA Engineer to join our rapidly growing engineering team. In this role, you will be a critical part of the squad building Agero’s next-generation Swoop Platform , which utilizes short and long-term horizon optimizers to manage millions of roadside events annually. As a key contributor in a fully remote environment, you will drive engineering excellence by ensuring we deliver high-impact software with consistency and quality. You will work on technically challenging problems involving platform and API design, mobile and web application development, and the validation of complex machine learning models. Key Outcomes :  Develop and maintain robust automation frameworks and scripts across multiple projects. Write automation scripts according to established coding guidelines and conventions. Write and execute comprehensive test cases and plans using test management tools. Ensure QA test cases map directly to functional requirements and create the Requirements Traceability Matrix (RTM). Partner closely with the Product, Design, and Engineering teams to understand requirements, communicate QA status, and shape product roadmaps. Adhere to QA best practices by filing detailed bug reports with accurate reproduction steps, documentation, and screen recordings. Help identify and reproduce production defects. Own the end-to-end testing lifecycle of the platform and deliver high quality products. Participate in system design and architecture discussions to identify risks and provide technical context for quality trade-offs. Communicate risks, status, and decisions clearly to both technical and non-technical stakeholders. Thrive in a fully remote environment by building trust and maintaining accountability through effective rituals. Skills, Education and Experience : B.S. degree or equivalent in Computer Science or a related field. 5+ years of related experience in software engineering and quality assurance. Demonstrated ability to build trust and maintain accountability in a distributed, virtual environment Proficiency in  one of the programming languages such as Ruby, Python, TypeScript, or JavaScript. Experience with  Cucumber and one of the following test frameworks: Selenium, Capybara, Cypress or Playwright Proven experience testing Web and Mobile applications,