Job Opportunities API

About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do. Visit dialpad.com to learn more. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role As a Sr. Commercial Counsel, you will serve as a key legal advisor and deal architect for Dialpad's most complex and high-value commercial transactions. You will handle end-to-end negotiation of strategic agreements, provide authoritative guidance on legal risk, and act as a trusted partner to senior business stakeholders across Sales, Finance, Privacy, Security, and Customer Success. You will bring seasoned judgment and independent decision-making to drive deals forward while protecting the company's interests in a fast-moving, global SaaS environment.  Beyond day-to-day deal work, you will play a key role in helping to shape the commercial legal function itself - building scalable playbooks, embedding AI-powered workflows, mentoring junior counsel, and helping define how the team operates at scale. You will bring an `AI-first` mindset to this work, translating legal expertise into repeatable, technology-enabled systems that improve speed, consistency, and risk management across the organization.  This position reports to the Deputy General Counsel and has the opportunity to be based in our Austin Office.  What you’ll do  Contract Management & Negotiation Handle end-to-end negotiation of Dialpad's most significant and complex commercial agreements, including enterprise SaaS agreements, strategic partnership arrangements, reseller and channel agreements, services agreements, and vendor contracts, with minimal supervision. Serve as a key point of contact and legal decision-maker for enterprise and strategic accounts, managing deal escalations with sound, risk-calibrated judgment. Draft and redline sophisticated contract language across a wide range of commercial terms, including limitations of liability, indemnification, IP ownership, data processing, SLAs, and audit rights. Identify, articulate, and resolve complex legal issues with practical, business-oriented recommendations that balance legal risk against commercial objectives. Work with outside counsel on real estate leases for Dialpad global offices.  Cross-Functional Partnership Act as a strategic advisor to senior business stakeholders including Sales leadership, Finance, and Customer Success, influencing deal structure and go-to-market strategy from the earliest stages of customer engagement. Collaborate with Privacy, Security, and Compliance teams on sophisticated contractual issues, including