Job Opportunities API

  Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together   What is the role  Full time role (Mon-Fri) based on our Brisbane office, with plenty of WFH flexibility. The Solutions Architect provides presales support and consulting services for the specification and design of tailored solutions for New Era’s potential new and existing clients.  This role works closely with the sales, technical and project management teams to provide clear communication on client requirements and the timely delivery of client solutions. T he successful candidate needs to have a  strong MSP background, comfortable with large-scale infrastructure and ICT environments, and has a proven track record in end-to-end solutions within a MSP context. This role sits within New Era’s national pre-sales team, providing opportunities to collaborate with peers, learn from diverse expertise, engage with a broad range of stakeholders, and leverage individual strengths across varied solution areas. Duties and responsibilities for the role may include but are not limited to the following: Performing detailed requirements capture and analysis activity   Designing solutions that can be implemented, managed, and maintained by New Era’s technical team  Producing architectural designs for solutions  Documenting client business requirements and produce proposals and/or tender responses in conjunction with the sales team  Providing technical content for quotes, proposals and tender responses  Completing various levels of documentation including scope of work, design and quoting documentation  Producing statements of work of external and internal projects  Assisting the sales team in winning more business through actively participating in new and existing client engagement including attending client meetings and presenting capabilities of New Era technical team  Demonstrating, presenting, and effectively articulating solutions to clients  Providing a high level of technical analysis and advice   Working closely with the sales team to ensure clients receive consistent communication and their requirements are met  Maintaining a strong working relationship with the sales, technical and project team  Assist with discovery of any future work requirements/projects  Continuously improving technical capability through accreditation, certification and maintaining up-to-date knowledge of trends in software/hardware design, infrastructure and architecture    Who we are looking for  5+ years of relevant experience in the role Proven experience as a Platforms and Cloud Transformation Architect Experience designing, implementing, and troubleshooting modern techno