Job Opportunities API

The Social Community Representative is responsible for engaging with consumers, creators, and ambassadors across social media channels to build community, strengthen brand affinity, and support a positive customer experience. This remote, part-time role combines community management, creator support, social engagement, and content execution to help drive meaningful connections and brand growth. Reporting to the DIGITAL COMMUNITIES' ASSOCIATE MANAGER , the SOCIAL COMMUNITY REPRESENTATIVE will support our collegiate team in the following areas and meet the job requirements below. This is a remote, part-time position. -- Responsibilities · Monitor and respond to direct messages, comments, tagged content, and community interactions across social media platforms to support audience engagement and strengthen brand affinity. · Act as a trusted voice of the brand by reviewing and responding to consumer, creator, and ambassador inquiries with professionalism, accuracy, and attention to detail. · Foster positive brand sentiment through timely, thoughtful, and on-brand interactions across all social channels. · Support creator, ambassador, and community engagement by resharing stories, engaging with tagged content, and recognizing standout community members. · Amplify user-generated content (UGC) and spotlight exceptional creator and ambassador content through social features, community initiatives, and monthly reward or gift-code programs. Identify and report recurring community themes, ambassador questions, consumer complaints, and engagement opportunities to help improve brand communications and customer experience. · Assist with content creation and execution across platforms including TikTok, Instagram, Threads, X, and other emerging social channels. · Contribute creative ideas, messaging concepts, and social-first content recommendations that align with brand voice and campaign objectives. · Encourage participation in community programs, ambassador challenges, competitions, seasonal campaigns, and engagement initiatives through proactive outreach. · Research social trends, creators, cultural moments, and emerging platforms to identify opportunities for community growth and engagement. Requirements · Experience with excel. · Strong written and verbal communication skills, with the ability to represent the brand voice professionally and enthusiastically. · Familiarity with social media platforms (Instagram, TikTok, etc.) and current social trends. · Highly organized with the ability to manage multiple projects and track many moving pieces at once. · Comfortable using influencer marketing platforms, social media monitoring tools, or CRM systems (e.g., CIQ, Sprout Social). · A proactive, collaborative attitude and a passion for digital communities and creator culture.