SOC Analyst L1
CallTek
| Company | CallTek |
| Category | Security |
| Location | Philippines |
| Remote | Remote |
| Employment | Full-time |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 25 Jun 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (workable) |
Description
As a SOC Analyst L1, you will monitor and triage cybersecurity alerts from multiple sources (SIEM/EDR/network), determine whether activity is benign or suspicious, document evidence clearly, and escalate confirmed or potentially high-risk cases following playbooks and SLAs. Responsibilities: Monitor security events and alerts in SIEM and defensive tools; perform initial triage and classification (benign / false positive / suspicious / incident). Collect and review basic evidence: endpoint telemetry, Windows/Linux logs, firewall/IDS, DNS/proxy; perform initial correlation (host/user/IP/IOC/process). Execute runbooks/playbooks (e.g., password reset request, IOC block request, host isolation request) when authorized and aligned with procedures. Create and maintain high-quality tickets with a clear narrative: what happened, supporting evidence, potential impact, actions taken, recommended next steps. Escalate to L2/L3/IR when there is evidence of compromise, material risk, lateral movement, or uncertainty that requires deeper investigation. Deliver structured shift handovers (case status, findings, hypotheses, next steps, blockers). Meet operational SLAs and documentation of quality standards. Requirements 0–2 years in SOC/NOC/IT Security operations or equivalent hands-on experience demonstrated via labs/casework. Solid fundamentals in networking: TCP/IP, DNS, HTTP/S, VPN, NAT. Basic working knowledge of Windows and Linux (processes, authentication, logging concepts). Ability to interpret log fields (source/destination, user, process, hash, URL, action, result). Strong spoken and written English (minimum B2) — must be able to join technical calls and write clear tickets and summaries in English. Strong attention to detail, structured thinking, prioritization, and ability to work under pressure and repetitive workflows without quality loss. Experience with SIEM/EDR/IDS tools (e.g., Wazuh, Splunk, Sentinel, QRadar; Defender/CrowdStrike; Suricata/Snort). (Nice to have ) Basic query skills (KQL/SPL/Lucene/DQL) and familiarity with MITRE ATT&CK concepts. (Nice to have ) Entry-level certifications (e.g., Security+, BTL1, CySA+) or equivalent proof of competence. (Nice to have )