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Site Reliability Engineer - Product Support

BreachLock
CompanyBreachLock
CategoryUncategorised
LocationPune
RemoteOn-site (inferred)
EmploymentFull-time
LevelNot stated
SalaryNot stated by the employer
Posted9 Jul 2026
Last verified31 Jul 2026
SourceEmployer ATS (workable)
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Description
BreachLock is standing up a new Reliability Engineering team and we are looking for a motivated SRE to join at the ground floor. Working alongside a Senior SRE and the Reliability Lead, you will help build the observability, monitoring, and operational foundations that underpin BreachLock's PTaaS and vulnerability management products. This role is grounded in core SRE practice — alert triage, incident response, runbook authoring, and operational automation. As you grow into the role, you will also gain exposure to our internal AI-powered support automation system built on a RAG architecture, with mentorship from the Senior SRE. If you are curious, technically sharp, and want to grow into a senior SRE or platform engineering role within a cybersecurity product company, this is the right environment. Platform Monitoring & Incident Response ▸   Monitor and triage alerts from Grafana Cloud, Checkly, and load balancer logs; escalate per defined runbooks ▸   Participate in the on-call rotation as a supporting responder; document incident observations for post-incident reviews ▸   Assist in maintaining availability and performance dashboards covering uptime, HTTP error rates, and API latency (p50/p95/p99) ▸   Monitor scan job success rates, PTaaS report delivery timelines, and auth success rates; proactively flag anomalies ▸   Contribute to writing and maintaining runbooks and operational playbooks under Senior SRE guidance Automation & Engineering Support ▸   Automate recurring operational tasks using Python scripts and Bash to reduce manual toil for routine checks and alert responses ▸   Assist with OpenTelemetry instrumentation tasks on Python (Django/Flask) and Node.js services ▸   Support deployment validation and rollback procedures in CI/CD pipelines (GitHub Actions / Cloud Build) ▸   Maintain documentation for infrastructure configuration, alert thresholds, and incident log history ▸   Actively participate in weekly team syncs, reliability reviews, and learning sessions with the Senior SRE
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