Shift Manager
HeliosX
| Company | HeliosX |
| Category | Operations & Admin |
| Location | Leamington Spa |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Mid |
| Salary | Not stated by the employer |
| Posted | 24 Jul 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (greenhouse) |
Description
Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.
Where we are now:
We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.
In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.
Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.
Where we’re going:
2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.
There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality! The Opportunity
We're looking for a Shift Manager to oversee the shift fulfilment operations at our UK Fulfilment Hub in Royal Leamington Spa. This is a hands-on leadership role where you'll inspire and develop your team while driving operational excellence. In this role you will be responsible for meeting customer promise dates and service level agreements, balancing cost, quality and productivity across all of our brands. Working closely with the Clinical Team, Supply Chain and Customer care you'll also help ensure our operations remain fully compliant, maintaining the high standards of care and quality our customers expect.
If you're an experienced people leader who thrives in a fast-paced operational environment, enjoys solving problems, and is passionate about delivering exceptional customer outcomes, we'd love to hear from you.
This is a full-time, permanent role, based on site in our Leamington Spa warehouse. Shifts will be on 4 days on & 4 days off schedule, between the hours of 10am-10pm.
What you'll do
Team and Stakeholder Management
Oversee the in shift fulfilment operations at the site to ensure smooth running of operations.
Line manage Team Leads ensuring all direct reports are accountable for their given targets.
Collaborate with external stakeholders across Supply Chain, Pharmacy/Clinical, Customer Care, and Manufacturing functions to ensure the smooth running of operations.
Perform 1-1 reviews and performance reviews wit
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