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Service Excellence Associate

Angkas
CompanyAngkas
CategoryOperations & Admin
LocationMakati City
RemoteOn-site (inferred)
EmploymentFull-time
LevelEntry
SalaryNot stated by the employer
Posted29 Apr 2026
Last verified3 Aug 2026
SourceEmployer career page (workable)
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Description
Responds to customer inquiries by phone (inbound and outbound), e-mail, or chat to provide problem resolution. Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships. Support different Channels such as Telegram, Social Media, In-App, Email, and Chat Provide personalized customer service by responding to the needs of the customers. Participate in ongoing training and development programs. Achieve or exceed daily/monthly targets and other key objectives assigned by your Immediate Supervisor. Adhere to company policies and procedures. REMINDERS: Please note that the screening process includes  Typing Test (35 wpm) and Mock call Assessment .  For all successful applicants, here's  what you can expect: Same day hiring, same day offer Free pre-employment medical Requirements At least 6 moths to 1 year of customer service, support, or any client facing roles experience Strong communication skills (oral and written) in Tagalog and English Ability to converse in Bisaya is a plus Amenable to working on a shifting schedule and working onsite Benefits Why join Angkas? Freedom of work Work life balance Free meal and use of gym Opportunities for promotion Start-up environment Multi-cultural and Agile work environment Diversified use of technology
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