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Service Design

etvl
Companyetvl
CategoryOperations & Admin
LocationPune, Maharashtra, India
Remote—
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted30 Jul 2026
Last verified2 Aug 2026
SourceEmployer ATS (oracle)
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Description
Own Service Design for projects transitioning into BAU. Review, improve, and approve Service Designs, Support Models, and Business Readiness Checklists. Gather and analyze business and technical requirements. Ensure adherence to ITIL best practices across Service Operations, SLM, Supplier Management, and Continuous Service Improvement. Maintain Service Acceptance Criteria and service governance standards. Prepare and maintain technical documentation. Engage with senior stakeholders and drive service transformation initiatives. Support Hypercare activities and ensure smooth transition to BAU
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