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Service Delivery Manager

Advansys
CompanyAdvansys
CategoryOperations & Admin
LocationCairo
RemoteOn-site (inferred)
EmploymentFull-time
LevelManager
SalaryNot stated by the employer
Posted8 Jul 2026
Last verified3 Aug 2026
SourceEmployer ATS (workable)
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Description
Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation & Strategic Outsourcing. Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food & manufacturing. •  Ensuring the successful delivery of software services to clients. •  Manage department members to ensure timely and accurate customer deliveries. •  Manage department members are following the internal processes, providing guidance as needed. •  Support the regional business expansion strategies. •  Provide improvement and innovation proposals to increase productivity and quality of work. •  Support commercial team to prepare technical solutions and estimates for new project. •  Oversee project progress, ensuring adherence to timelines and budgets. •  Identifying and resolving issues or obstacles that may impact service delivery. •  Maintaining effective communication with clients, providing regular updates, and addressing concerns. •  Ensuring client satisfaction by meeting their needs and expectations. •  Adhering to quality standards and best practices in software service delivery. •  Cascade departmental target for each Senior Team lead/ Team Lead, provide guidance as needed. •  Support commercial team to prepare technical solutions for new project. •  Responsible for software team technical growth. Requirements • Computer Science degree or any relevant background. • 10+ including 5+ as a developer or similar role and 5+ leading a team. • Experience in software development and enterprise architecture. • Experience in manage and oversee project management processes.
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