Job Opportunities API

About Us  Refloor is America’s fastest-growing flooring company, and we owe our success to YOU. It’s individuals like you who join our team, fuel our growth, and help us continue to expand nationwide. We are committed to team development and customer satisfaction, ensuring every customer receives nothing less than a 5-star experience. Join us and be part of our exciting journey!  About the Role As a  Service Coordinator , you will manage the full lifecycle of service requests—from initial review through resolution. You’ll verify job details, coordinate scheduling, support field teams, and keep customers informed every step of the way.  This role requires strong organization, clear communication, and the ability to manage multiple active service files while maintaining accuracy and urgency.  Key Responsibilities  Review service requests and determine next steps based on job details and documentation   Verify and maintain accurate job information, records, and supporting files   Coordinate and schedule service visits, inspections, and follow-ups   Communicate with customers throughout the service process   Monitor service progress and day-of-service activity through completion   Resolve service issues with installers, vendors, and internal teams   Manage follow-ups such as additional visits, materials, and inspections    What We’re Looking For  Strong customer service or customer-facing experience   Excellent communication and problem-solving skills   Highly organized with strong attention to detail   Ability to manage multiple priorities in a fast-paced environment   Comfortable handling customer concerns and resolving issues   Experience in scheduling, coordination, or administrative support preferred   Experience in home improvement, flooring, or service industries is a plus    What We Offer  Hourly pay range: $20-$23  PTO including paid holidays  401(K) plan  Medical, Dental, and Vision Insurance  Life Insurance  Career Advancement Opportunities