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Senior Systems Engineer (プリセールスSE) – Japan Enterprise networking is evolving fast - Wi-Fi 7, cloud-managed infrastructure, and Zero Trust security are reshaping how Japanese enterprises build and manage their networks. NETGEAR is at the center of that shift, and we are looking for a Senior Systems Engineer in Japan who wants to be at the front of it. In this role, you will be the primary technical voice for NETGEAR in Japan - partnering with account managers, channel partners, and enterprise customers to design solutions, lead proof-of-concepts, and build the kind of trusted relationships that drive long-term business. You will work alongside a collaborative global systems engineering team, contribute directly to product development through field feedback, and play a meaningful role in expanding NETGEAR's presence across the Japan enterprise and ProAV markets. This is not a back-office role. If you enjoy being in front of customers, solving complex technical problems, and seeing the direct impact of your work - this is the right opportunity. WORK LOCATION • Based in Japan (Tokyo area preferred) • Hybrid work environment - remote with regular on-site customer visits • Domestic travel required (approximately 25–50% depending on territory and projects) WHAT YOU WILL DO • Lead pre-sales technical consultation, solution design, product demonstrations, and proof-of-concepts for enterprise customers across Japan • Design and support deployment of enterprise-grade networking solutions including Wi-Fi 6/6E/7, switching, routing, security, and cloud-managed platforms • Present technical solutions clearly to diverse audiences - enterprise IT teams, channel partners, ProAV integrators, and senior stakeholders • Own the technical handoff from pre-sales to post-sales, working closely with customers and NETGEAR Support on troubleshooting and escalation management • Conduct RF planning and wireless network design using tools such as Ekahau or similar • Design secure network architectures aligned with Zero Trust principles, including segmentation, role-based access, and secure onboarding • Enable and support channel partners - MSPs, VARs, and distributors - through technical training, joint customer engagements, and solution guidance • Promote cloud-managed networking capabilities including zero-touch provisioning, real-time monitoring, firmware lifecycle management, and network analytics • Gather field insights and customer feedback and communicate them directly to Product Management to influence NETGEAR's product roadmap • Stay current on competitive technologies, enterprise networking trends, and the evolving ProAV landscape in Japan REQUIRED QUALIFICATIONS（必須条件） • 5+ years of experience in a Systems Engineering, Network Engineering, or customer-facing technical role (e.g., プリセールスSE, 技術営業) • Strong hands-on knowledge of Wi-Fi technologies - Wi-Fi 6, 6E, and 7 • Solid Layer 2/3 networking fundamentals - switching, VLANs, routing, QoS • Strong troubleshooting skills across wired and wireless enterprise environments • Business-level Japanese - primary language for all customer and partner engagement • Functional English - used for internal communication and collaboration with global teams. Japanese is the priority; willingness to use both in daily work is what matters PREFERRED QUALIFICATIONS（歓迎条件） • Experience with cloud-managed networking platforms such as NETGEAR Insight or comparable solutions • Knowledge of Zero Trust security concepts - identity-based access, segmentation, secure onboarding • Experience with RF design tools such as Ekahau or Hamina • Industry certifications - CCNA, CCNP, CWNA, or equivalent • Experience working with channel partners, MSPs, or mid-market enterprise customers • Familiarity with AV over IP solutions and the ProAV integration space WHO YOU ARE • You communicat