Job Opportunities API

👋 ABOUT OPUS Opus is the first training platform built for the service workforce: the 110M Americans who are the backbone of the American economy; the people behind every meal served, every car washed, every guest checked in. For too long, software providers haven't built tools that actually develop and invest in this workforce. We have. Opus gives operators the platform they need to build high performing teams and power the workforce that powers their business. We're a team of service industry veterans and technology professionals who care about building simple, accessible technology for a workforce that's multi-lingual, multi-generational, and away from a computer all day. Rachael https://www.linkedin.com/in/rachael-nemeth/?skipRedirect=true, our CEO, spent over a decade running operations and people in hospitality and comes from a family of restaurant veterans herself. 📈 Our traction 1. Hundreds of brands in hospitality and beyond run their training on Opus, including Blaze Pizza, Smashburger, José Andrés Group, Salt & Straw, Just Salad, and Craveworthy Brands (21+ brands and counting) 2. We're Series B, doubled ARR last year (>$1M per engineer), and cash flow profitable 3. 1M+ active users, 15,000+ locations, 98% course completion 4. 15,000+ people train on Opus every day, in over 100 languages 5. 100% of our pilots have converted to paying customers 👩‍💻 Our team We keep our engineering team small and highly leveraged: 6 engineers, 2 designers, and our CTO. There's no product manager standing between an idea and the customer: engineers scope their own projects, build them, ship them, and usually sit in on the customer calls that shaped them in the first place. A lot of us have been working together for close to a decade now. Average tenure on the team is 3+ years. One value drives a lot of our best engineering: it doesn't have to be that way. We don't accept "that's just how it's done" as an answer, which is why we've built so much of our own internal tooling instead of bolting on something that doesn't quite fit (more on that below). We care about craft, we like each other, and we try to keep it fun. 🏙️ Where we work Opus is headquartered in NYC (Chinatown). The team is in the office 3-4 days a week, and we run on East Coast hours. Standup is at 10am ET, so this isn't a great fit if you're looking to work West Coast hours. Otherwise, we keep the day-to-day flexible. ABOUT THE ROLE You'll lead technical initiatives that matter, mentor other engineers, and have a real hand in how our engineering culture develops. Because there's no PM between you and the roadmap, you'll take ambiguous, high-stakes projects from a whiteboard sketch all the way to production, and the decisions you make along the way will shape our customers' experience, our technical foundation, and where we go next. UNIQUE CHALLENGES Opus serves tens of thousands of users a month across web and mobile, most of them on their phone, mid-shift, on spotty wifi. Making that experience good is genuinely hard. A few of the problems we're actively solving: - A recommendation engine that reads guest feedback across thousands of locations, spots recurring patterns, and recommends (or auto-drafts) the training that fixes them - An AI content agent that can draft a full training course, objectives, quizzes and all, from a short prompt or a single source doc - Auto-translating product copy and user content into 100+ languages, from buttons to banners. About 30% of the American workforce doesn't speak English as a first language, and Opus lets them switch to their own at any time - A real-time messaging platform built specifically for frontline teams - A queueing system processing millions of jobs a day - Our internal tooling, all named after the Lion King: - Pumbaa formats every open PR so you can see exactly where teammates are blocked on review. - Timon flags you when someone comments on a