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Senior Software Engineer, Knowledge Engineering

Adyen
CompanyAdyen
CategoryEngineering
LocationAmsterdam
RemoteOn-site (inferred)
EmploymentNot stated
LevelSenior
SalaryNot stated by the employer
Posted10 Jul 2026
Last verified30 Jul 2026
SourceEmployer career page (greenhouse)
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Description
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Documentation Experience Team The Documentation Experience Team is responsible for building the systems and foundations that improve how technical knowledge is created, structured, and delivered across Adyen’s developer ecosystem. You will work on core challenges related to content quality, freshness, consistency, scalability and the ability to make information usable both for people and agents. In this role, you will help design and evolve the architecture that powers the next generation of Adyen’s knowledge platform. This includes shaping structured content models, connecting structured content from multiple sources and building interfaces that make technical documentation accessible across products and tools as knowledge. Your work will enable more reliable, contextual, and efficient access to information for customers, developers, and internal teams. The team is a strategic part of the Developer Experience group within the Customer Experience solution. Our mission is to provide clear, accurate, and accessible knowledge that supports customers throughout their integration journey and helps them move quickly with confidence. Core Focus Area Content Architecture:  Design scalable content structures and metadata models that support consistency, reuse, and discoverability across documentation and technical knowledge. Knowledge Systems Design: Contribute to the design of structured knowledge representations that allow information to be connected, navigated, and used programmatically. Ingestion and Data Processing: Develop reliable pipelines and services that unify content from multiple sources, ensuring quality, accuracy, and readiness for downstream use. APIs for Knowledge Access: Build and maintain high performance APIs that make technical knowledge available across tools, products, and user interfaces. Quality, Instrumentation, and Continuous Improvement: Implement monitoring, instrumentation, and quality controls that improve reliability, support data informed decision making, and ensure the long term scalability of the knowledge platform. What You’ll Do Architect, implement and deliver the next generation of Adyen’s documentation platform, establishing the foundation for intelligent and contextual knowledge delivery via AI native interfaces. Build a first-class Documentation Experience through close collaboration with engineering, technical writing, product design, and product management teams. Co-lead Adyen’s Documentation Experience strategy with the Team Lead and Product manager on direction and execution ensuring alignment with business goals. Define the technological direction of the team, propose future-proof solutions and drive innovation and adoption of new technology. Build strong cross-functional relationships and influence stakeholders with diverse backgrounds in adjacent teams. Provide technical leadership, conduct thorough code reviews, mentor engineers, fostering a culture of engineering excellence and performance. Who You Are You have deep expertise in (semantic & content) modelling; from modelling textual content meant to be published on the web managed in distributed sources (e.g. headless CMS, Git repositories). You have experience in building robust content ingestion pipelines.
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Senior Software Engineer, Knowledge Engineering — Adyen · Job Opportunities API