Senior Software Engineer, AI
Klue
| Company | Klue |
| Category | Engineering |
| Location | Toronto |
| Remote | Hybrid |
| Employment | Not stated |
| Level | Senior |
| Salary | USD 140k |
| Posted | 22 Apr 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (ashby) |
Description
AT KLUE https://klue.com/, WEβRE BUILDING THE FUTURE OF COMPETITIVE INTELLIGENCE
π KLUE ENGINEERING IS HIRING!
We're looking for a Senior Software Engineer to join our team in Toronto, focusing on building and optimizing state-of-the-art LLM-powered agents that can reason, plan and automate workflows for users. You will be leading the design and development of search and retrieval agent systems that enable users to generate compete insights for their business. In this role, you will own projects end-to-end, guiding architecture decisions, experimentation strategy, and production readiness for LLM-powered retrieval and generation workflows.
You will shape how we integrate retrieval-augmented generation (RAG), dense retrieval, query understanding, and agentic reasoning loops to deliver fast, accurate, and trusted search experiences at scale.
WHAT YOU'LL DO
- Build and ship backend systems that power agentic workflows. You design retrieval pipelines, orchestration layers, and multi-step agent architectures that turn millions of competitive data points (news, press releases, webpage changes, Slack posts, emails, reviews, CRM data) into actionable intelligence for our customers.
- Own evaluation of agentic systems at scale. You develop and operate evaluation frameworks (automated, offline, and human-in-the-loop) that measure relevance, quality, latency, and end-to-end task success across our agent pipelines. You'll define what "good" looks like and build the infrastructure to measure it continuously.
- Design and optimize retrieval and ranking systems. You work across hybrid retrieval, re-ranking, query rewriting, and post-retrieval synthesis to ensure our agents surface the right information at the right time. You understand the tradeoffs between BM25, dense retrieval, and hybrid approaches and know when each matters.
- Improve LLM-powered workflows end to end. From prompt design and retrieval strategy to caching and latency optimization, you'll make our agent responses faster, more accurate, and more reliable in production.
- Ship with the customer in mind. You connect technical decisions to customer outcomes. You're energized by understanding how customers use the product, and you use that context to prioritize what to build next. You ship iteratively, measure impact, and course-correct quickly.
- Collaborate across product, infrastructure, and data teams β align technical direction with product goals, contribute to architecture decisions, and help the team move faster by establishing patterns and best practices for production-grade agentic systems.
- Stay on the frontier. Evaluate and integrate advances in LLMs, retrieval architectures, and agentic reasoning. You have strong opinions (loosely held) about where this space is heading and bring that perspective to your work.
WHAT YOU BRING
- Experience building and operating backend systems in production, with meaningful experience in at least one of: search/retrieval, data pipelines, distributed systems, or API-heavy service architectures.
- Hands-on experience with search, retrieval, or ranking systems. You've built or significantly improved retrieval pipelines and understand information retrieval fundamentals (hybrid retrieval, relevance tuning, query understanding).
- Experience building or evaluating agentic / LLM-powered systems. You've worked with retrieval-augmented generation, multi-step agent workflows, or similar architectures and have thought critically about how to evaluate their output quality at scale.
- Strong software engineering fundamentals. You write clean, maintainable, well-tested code. You're comfortable with Python and have experience with backend frameworks, APIs, and production infrastructure. You care about reliability, observability, and CI/CD.
- Familiarity with vector databases and search infrastructure. You've worked with tools like FAISS, PGVector, Pinecone, Weaviate, Elasticsearch, or OpenSearch and u
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