Job Opportunities API

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.       The Role   We are looking for a Senior Platform Engineer with a Software Engineering background to join our rapidly growing global team supporting SaaS products. You are an experienced PHP developer with proficiency in DevOps/Infrastructure tooling and expertise in cloud platforms and operations.    In this role, you will apply your Software Engineering experience to enhance system performance and reliability, as well as building internal systems and capabilities that eliminate manual work through automation.   You'll be joining our Platforms teams with globally dispersed Site Reliability and Platform Engineers in a "follow the sun" model to operate our products on a multi-region cloud platform.   What You Will Own   Provide technical leadership and mentoring within the team through knowledge sharing sessions, pair programming, code reviews and solution design   Identify and implement solutions to improve platform reliability, including the creation of mitigation strategies and operational playbooks.   Implement and maintain monitoring/alerting/logging systems to identify and respond to incidents   Conduct/participate in Root Cause Analyses (RCAs) and blameless post-mortems   Participate in on-call rotations to ensure system reliability and rapid incident response.   Ensure scalability and efficiency of cloud infrastructure and systems to handle traffic and data growth   Conduct performance tests to identify and remediate bottlenecks   Develop and maintain platform solutions, automate infrastructure provisioning, configuration, and management tasks using Infrastructure as Code.   Monitor, review and tune databases to ensure high availability and performance   Collaborate with product engineering teams to design/build fit-for-purpose and observable software   Contribute and collaborate across teams to define Service Level Indicators (SLIs), Service Level Objectives (SLOs) and Service Level Agreements (SLAs) as required   Required Qualifications   Bachelor's degree in Computer Science, Information Technology, or similar    Proven experience (3-years+) in a Platform Engineering, Site Reliability Engineering or Software Engineering role.   Experience (1+ years) working on a SaaS platform   Recent and proficient experience in PHP development   Production experience operating containerization technologies (Kubernetes).   Proficiency with one or more public cloud providers such as Azure, AWS or GCP   Proficiency using Infrastructure as Code (IaC) tools such as Terraform (preferred), Ansible, or CloudFormation.   Proficiency in scripting and automation using languages like Bash, PowerShell or Python.   Experience with monitoring