Senior ServiceNow Administrator
Focus Financial Partners
| Company | Focus Financial Partners |
| Category | Operations & Admin |
| Location | St. Louis |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Senior |
| Salary | Not stated by the employer |
| Posted | 16 Jul 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (greenhouse) |
Description
Position Summary
The Senior ServiceNow Administrator serves as a platform subject matter expert, leading complex administrative initiatives and mentoring junior administrators. This role focuses on platform optimization, governance, stability, and scalability.
Primary Responsibilities
Design and implement scalable administrative and configuration solutions
Lead platform upgrades, performance tuning, and health initiatives
Define and enforce configuration standards and guardrails
Mentor and review work from junior administrators
Resolve complex platform incidents involving scripts, business rules, and integrations
Perform forensic troubleshooting of legacy configurations and customizations
Own CMDB data quality, reconciliation rules, and CI lifecycle management
Administer Integration Hub, MID Servers, and API ‑ based integrations
Create and maintain technical documentation, standards, and runbooks
Identify and reduce technical debt and platform risks
Qualifications
Advanced ServiceNow scripting and configuration expertise
Bachelor’s degree or equivalent experience
ServiceNow Certified System Administrator (CSA) (required)
ITIL® 4 Foundation (required)
At least one ServiceNow CIS certification aligned to platform scope (e.g., CIS-ITSM, CIS-CMDB, CIS-Discovery, CIS-SAM, CIS-VR) (required)
Deep understanding of ServiceNow data architecture
Strong knowledge of ITSM and enterprise IT operations
Strong understanding of CMDB concepts and CSDM alignment
Proven ability to translate business requirements into technical solutions
Demonstrated ability to mentor junior administrators and influence standards
This position is an exempt position. The annualized base pay range for this role is expected to be between $90,000–$105,000 base salary compensation range. Actual base pay may vary based on factors including, but not limited to, experience, subject matter expertise, geographic location where work will be performed, and the applicant’s skill set. The base pay is just one component of the total compensation package. Other rewards may include an annual cash bonus and a comprehensive benefits package, including but not limited to medical, dental, vision, life insurance, and 401(k). Please note that the job title is subject to change based on the selected candidate’s experience and education.
Focus is a leading financial services firm comprised of integrated wealth management, family office, and business management services. Blending deep expertise and expansive resources with a boutique, client-first fiduciary philosophy, Focus helps individuals, families, and institutions navigate complex financial situations with highly personalized solutions tailored to their unique needs. To learn more about Focus, visit www.focusfinancialpartners.com or follow the company on LinkedIn .
About Focus Financial Partners
Focus is a leading financial services firm comprised of integrated wealth management, family office, and business management services. Blending deep expertise and expansive resources with a boutique, client-first fiduciary philosophy, Focus helps individuals, families, and institutions navigate complex financial situations with highly personalized solutions tailored to their unique needs. To learn more about Focus, visit www.focusfinancialpartners.com or follow the company on LinkedIn .
Focus is an equal opportunity employer and bases its employment decisions on the employee or candidate’s skillset, and without regard to an employee or candidate’s race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by local, state and/or federal law.
Focus complies with federal an
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