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Company Overview Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform. Superloop provides connectivity and services to customers in three segments of the market: Consumer, Business and Wholesale. Our offerings leverage Superloop’s investments in physical infrastructure assets that include fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop and Exetel every day for their connectivity needs. Visit www.superloop.com to learn more. Business Unit Overview Our Operations unit is the engine room of Superloop - responsible for maintaining and supporting all of our products and internal technical infrastructure to ensure the best possible service to both our customers and our very own business. Our Operations unit is responsible for ensuring that the business has the technical capability and capacity to deliver services to all Superloop customers ranging from Home Broadband to International Wholesale. Role Purpose The role of Senior Security Analyst provides advanced cybersecurity expertise to ensure the online integrity and safety of both our customers and our infrastructure. Working within the Cyber Team, our Senior Security Analyst will leverage deep technical knowledge of modern security tools and systems to proactively detect, analyse, and mitigate complex security threats. Key Responsibilities Threat Detection & Response: Act as a technical escalation point for security events from the managed SOC, utilizing modern SIEM, XDR and NDR tools to hunt for, triage, and remediate advanced threats across the network and endpoints Security Engineering & Operations: Assist in designing, maturing, and automating security platforms, playbooks, and processes used by the cyber team Incident Response: Actively participate in technical incident response efforts, conducting root-cause analysis, containment, and eradication, and occasionally liaising with customers on high-priority security escalations Vulnerability Management: Mature the vulnerability management program utilizing the Vulnerability Management platform, performing deep-dive scans, analysing attack surfaces, and collaborating with engineering teams to prioritize and drive remediation Attack Surface & Third-Party Risk: Administer and monitor the UpGuard platform to continuously assess our external attack surface and evaluate the technical security posture of third-party vendors. Qualifications and Experience Solid technical experience in a Security Operations Centre (SOC), Incident Response, or dedicated Security Engineering role. Hands-on expertise with enterprise-grade security tools, specific or equivalent to the following: Enterprise SIEM XDR Enterprise Vulnerability management tools Secure Email Gateways NDR Deep technical Windows Server environments, M365/AWS Cloud environments, Active Directory/EntraID, virtualization, and enterprise networking protocols (TCP/IP, routing/switching, firewalls) Knowledge of Linux/Unix administration Strong understanding of modern attack vectors, threat actor TTPs (mapped to MITRE ATT&CK), and advanced security monitoring techniques Excellent written and oral communication skills (English), with the ability to translate complex technical threats and vulnerabilities into clear, actionable advice for both technical and non-technical stakeholders Strong self-management skills with the ability to prioritize critical alerts and lead incidents under pressure. Relevant industry certifications. Key Deliverables Incident Response: Investigate, contain, and remedia