Job Opportunities API

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role: As a Senior Quality Analyst - you will play a pivotal role in elevating our quality practices across customer-facing event management workflows, booking and registration experiences, operational administration, product integrations, and complex distributed systems. You will be an expert within our engineering organization, deeply understanding product behaviour, customer journeys, business rules, and the systems that support seamless conference and event experiences. This role will balance hands-on individual contributor responsibilities with leading, influencing, and coaching your peers. This individual contributor role is for someone who is passionate about seeing systems holistically, has a strong vision for product quality, and is eager to drive the highest standards of customer experience, functional correctness, usability, accessibility, reliability, performance, and release confidence. You will leverage your deep understanding of SaaS product behaviour, end-to-end workflows, integrations, environments, and customer operations to guide and influence our development process. Your role is not to manage a team, but to be a quality champion who partners directly with developers, product managers, designers, support, implementation, and customer-facing teams. You will help teams anticipate risk, clarify expected behaviour, validate business logic, protect the customer experience, and build more robust, scalable, and reliable conference and event products the core of this role is a strong focus on the customer experience; success means our platform behaves predictably, is easy to use, and enables customers to plan, configure, manage, and deliver events with confidence. What You Will Own: • Own and drive end-to-end quality for the BPSA product team. • Champion StarRez’s quality standards by establishing, maintaining, and advocating for quality gates and rapid feedback loops throughout the software delivery lifecycle. • Design and execute validation strategies for feature related initiatives. • Partner with Product, Design and Engineering from ideation through delivery to ensure acceptance criteria, personas, customer journeys, test data, edge cases, non-functional expectations, and quality gates reflect real customer operations and the intended product experience. • Champion shift-left quality culture by mentoring developers, product managers, and design partners on testing principles, behavioural specifications, clear acceptance criteria, early validation, fast feedback loops, and production-quality observability. • Work effectively with ambiguity, proactively designing quality solutions based on evidence when clear requirements, behaviour definitions, customer workflow expectations, or quality baselines do not yet exist. • Champion test automation best practices, create clear testing standards, and coach engineers to take shared ownership of building and maintaining automated tests. • Apply AI tools and techniques to improve product quality and enhance the effectiveness and efficiency of quality engineering practices and processes. • Own production defect triage for your product domain, partnering with Engineering, Product, and Support to assess impact, prioritise