Job Opportunities API

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the Role We are looking for a Senior Platform Engineer to join the Workload team within the Veeam R&D Department. You will own critical observability infrastructure, drive incident response maturity, and help scale proactive support capabilities as operational accountability .   What You’ll Do Design, build, and maintain observability pipelines using the Elastic Stack (Elasticsearch, Kibana, Fleet) across Azure and AWS workloads  Develop and own SLO/SLI dashboards and error budget reporting for BaaS platform services  Respond to and lead incident response for distributed, multi-tenant cloud workloads; own runbook creation, maintenance, and continuous improvement Build and refine proactive support tooling, including pattern analysis, tenant correlation dashboards, and baseline deviation alerting, to reduce reactive support burden  Manage and maintain Elastic Fleet agent policies, enrollment health, and log streaming pipelines across Azure and AWS worker fleets  Partner with SRE, R&D, and Proactive Support teams to close observability gaps, including tenant identification workflows and admin portal integrations  Technologies we work with ⁠Elastic Stack — Elasticsearch, Kibana, Elastic Fleet, KQL, Query DSL Azure Kubernetes Service (AKS), Azure Container Apps, VMs Azure Security — Entra ID, Managed Identities (user/system assigned), App Registrations, Key Vault Infrastructure as Code — Azure Bicep, Terraform, or Pulumi CI/CD — Azure DevOps, GitHub Actions ITSM tooling — ServiceNow, Salesforce, Jira, Incident.io (for tenant and incident workflows)  What You’ll Bring 5+ years of experience in cloud platform engineering, SRE, or infrastructure roles supporting commercial SaaS products Deep hands-on experience with Elastic Stack: Building dashboards, writing KQL/Query DSL, managing Fleet Proven experience operating and troubleshooting distributed, multi-tenant workloads on Azure and/or AWS Strong understanding of Azure cloud services: AKS, Entra ID, Key Vault, Service Bus, Cosmos DB, Private Endpoints, etc. Experience with incident response in production cloud environments, including runbook development and post-incident review Experience with IaC tools (Azure Bicep, Terraform) and CI/CD pipelines (Azure DevOps, GitHub Actions)  Strong scripting skills in Bash, Python, or PowerShell Ability to work cross-functionally with SRE, product, and customer-facing support teams  Bonus Skills Familiarity with Veeam Data Platform products  #LI-AA3 What you'll get Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents Medical, dental, and vision coverage starting on your first day Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program 401(k) retirement plan with company matching contributions Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time AirVet: 24/7 virtual veterinary care at no cost Legal services, identity protection, and supplemental health in