Job Opportunities API

About Us: Delasport is where technology meets the excitement of sports and gaming! As a proven innovator in iGaming software, we provide everything from platform development to player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart.   Since our founding in 2010, we have won multiple international awards and have established a proven track record of excellence, stability, and overall success. This achievement only drives us to reach even greater heights. Currently, we are proud to have over 500 experts across various business fields and several offices in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta.   About The Role:   At Delasport, you’ll work with a diverse and talented group of professionals who are passionate about redefining the iGaming experience. Your team will be dynamic, supportive , and dedicated to driving innovation, ensuring you have the resources and collaboration needed to excel. The NOC Team provides 24-hour continuous  support and monitoring to ensure an uninterrupted flow of all data and services.   How You’ll Make an Impact: Monitor: Take ownership of monitoring and operating the application stack to ensure uninterrupted 24/7 stability. Monitoring & Observability : Continuously improve monitoring, observability, and alerting capabilities to enhance system reliability and performance. Alert Handling: Act on alerts and alarms following Standard Operating Procedures (SOPs) to address issues promptly. Service Management: Manage Jira tickets and participate in incident management processes to ensure timely resolution and clear communication. Ticket Management: Oversee the ticketing system, ensuring that all tickets contain accurate, up-to-date information for effective tracking and resolution. Collaborative Deployment: Coordinate with internal teams during routine deployments to ensure smooth, efficient rollouts. Issue Resolution: Work closely with internal stakeholders to identify and resolve issues impacting our services . NOC Process Development: Develop, document, and maintain Network Operations Center (NOC) policies, procedures, and tools to optimize operations. Who You Are: Language Skills: Fluent in English, with strong communication abilities for effective collaboration. Educational Background: Bachelor’s degree in Computer Science or a related field. Experience: 3+ years in a technical services, NOC, or operations role. Shift Flexibility: Willingness to work in a 24/7 shift rotation . Monitoring & Observability Tools: Hands-on experience with Grafana, Prometheus, Elastic, Site24x7, or similar monitoring and observability solutions. Incident Management: Familiarity with incident management processes , troubleshooting, and service restoration practices. Technical Knowledge: Solid knowledge of Internet protocols and Linux operating system fundamentals. Analytical Skills : Strong analytical and problem-solving capabilities. Self-Motivation: Highly self-motivated, with a desire to learn and grow.   What We Offer:    We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us:   Competitive Salary Package:  We value your skills, dedication, and contributions   Time Off:  Enjoy  21+ days of annual paid leave  so you can rest, rech