Job Opportunities API

Strength in Trust  OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.   The Challenge   OneTrust  is seeking an IT Engineer, AI‑Enabled Operations to help evolve a modern, secure, and intelligent IT operating environment across a global, cloud‑first SaaS organization. This role is designed for a hands‑on technical leader who is passionate about applying AI and automation to  real business  and IT operational challenges while navigating ambiguity at scale.   You will  operate  at the intersection of enterprise IT, AI enablement, and operational excellence , partnering closely with IT Operations, Security, Privacy/GRC, and business stakeholders to improve employee experience, reduce friction, and drive measurable outcomes through intelligent systems and  data ‑ d riven  execution.   This role is ideal for an engineer who thrives at the intersection of technology, AI, and operational impact, and who is excited to help shape how enterprise IT works in an  AI ‑ e nabled  future.   Your Mission   Serve as a  key engineer within IT Operations, shaping enterprise IT capabilities with an  AI ‑ first ,  system ‑ agnost ic  mindset   Design, implement, and continuously improve AI‑enabled operational workflows  leveraging   Microsoft Azure, Microsoft 365, and Copilot experiences   Apply AI tooling to reduce manual toil, accelerate troubleshooting, surface insights, and improve service reliability   Lead and execute complex technical initiatives spanning endpoint management, identity, access, collaboration, and productivity platforms   Provide Tier 3 / escalation‑level support for high‑impact and complex issues, including executive‑level (white‑glove) support   Use metrics, telemetry, and AI‑generated insights to  identify  trends,  anticipate  issues, and inform continuous improvement   Partner with IT leadership to mature enterprise  Incident, Problem, Change, and Asset Management practices  independent of vendor‑locked tooling   Collaborate cross‑functionally with Security, Privacy, GRC, Engineering, and Business teams to ensure solutions align with trust, compliance, and scalability standards   Navigate ambiguity, shifting priorities, and evolving requirements while  maintaining  operational stability   Champion experimentation, learning, and responsible use of AI within enterprise IT operations     Your Experience Includes Bachelor's degree in computer science, Information Systems, Information Technology, or a related field   7+ years of experience supporting enterprise IT systems in a global SaaS or technology‑driven environment   Deeply experienced managing  endpoints at scale , with strong working knowledge of  all OS  environments  (Mac & Windows)