Job Opportunities API

About Unifize At Unifize, we're building the AI-native product suite for regulated manufacturing companies. Our platform is designed to unify Quality, Operations, and R&D in a single collaborative system. Today, life sciences and other regulated manufacturers rely on a patchwork of disconnected tools — QMS, DMS, PLM, MES, spreadsheets, and email — to manage their processes. This fragmentation slows down innovation, increases compliance risks, and forces teams to waste time manually connecting the dots. Uniize changes that by bringing process, documentation, and communication together in one place. Whether it's managing CAPAs, resolving deviations, launching new products, or preparing for audits, Unifize enables teams to work faster with full traceability and audit readiness built in. What makes Unifize different: No-code configuration for rapid deployment and adaptation Collaboration embedded in every record, not siloed in email or chat Context-aware AI that suggests actions, detects risks, and enhances productivity Flexible architecture that supports expansion across QMS, DMS, MES, PLM, CMMS, and more We're already working with leading companies in the life sciences and manufacturing sectors. Our customers start with one use case and consistently expand — with 100% net expansion to date. Check out our website, case studies, and videos to learn more. Role Summary As a Senior Implementation Lead, you will own complex customer implementations end-to-end — from kickoff through go-live and structured post-go-live support. This is not a coordination role. You will personally design workflows, manage multi-stakeholder delivery, make hard calls under ambiguity, and be the single point of accountability for customer outcomes across your accounts. You will also shape how implementations are run at Unifize. You'll mentor Junior Implementation Leads, build the playbooks and templates the team actually uses, and drive the kind of delivery quality that makes customers want to expand. The growth path here is explicit: Senior ILs who perform well are the first in line to lead the implementation function — not replaced by external hires. Core Objective Own complex customer implementations end-to-end at the account level — delivering predictable, high-quality outcomes through strong workflow design, execution discipline, scalable implementation practices, and structured mentorship of junior implementation leads. What You'll Own 1. Account-Level Implementation Ownership Own the full implementation lifecycle for assigned accounts: kickoff, milestone tracking, risk management, go-live, and structured post-go-live support Be the single point of accountability for customer outcomes across your accounts — not a coordinator, not an escalation path Manage multi-stakeholder delivery without escalating to founders on routine decisions Handle scope changes, pushback, and at-risk implementations calmly and decisively 2. Workflow and Solution Design Translate complex customer requirements into scalable Unifize configurations across multiple modules Lead discovery — ask the right questions before touching a configuration Anticipate edge cases, validate requirements, and design for scalability, not just functional delivery Push back on customer requests when the proposed approach will not scale — and document the decision 3. Execution Quality and Documentation Drive documentation hygiene and validation readiness across all assigned accounts Review and maintain quality standards for work produced by Junior ILs and Implementation Executives Produce account-level handoff summaries that CS can pick up without follow-up Build playbooks, templates, and checklists the team actively uses — not shelf documents 4. Customer Delivery and Stakeholder Management Run steering meetings, align senior stakeholders, and manage expectations without Leadership involvement Communicate progress, risks, and d