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Senior Data Analyst, Growth Analytics (CRM)

CookUnity
CompanyCookUnity
CategoryData & Analytics
LocationToronto
RemoteOn-site (inferred)
EmploymentNot stated
LevelSenior
SalaryNot stated by the employer
Posted21 Nov 2025
Last verified3 Aug 2026
SourceEmployer ATS (greenhouse)
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Description
About CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you’ve found the right job posting. The role CookUnity is looking for a Senior Data Analyst, Growth Analytics – CRM to own and scale our CRM analytics strategy. In this role, you will help deepen customer relationships, optimize retention, and drive lifetime value by building the measurement and insights engine behind our lifecycle marketing programs. You’ll partner with Marketing, Product, and Data Engineering to ensure CRM decision-making is data-driven and tied directly to business impact. What You’ll Do Own the  Analytics strategy for CRM , enabling CookUnity to deepen customer relationships, optimize retention, and drive lifetime value. Define and implement  measurement frameworks  to evaluate CRM campaigns, personalization initiatives, and lifecycle journeys. Partner closely with Marketing, Product, and Data Engineering to design and analyze  experiments (A/B, holdouts, campaign lift) using appropriate statistical techniques (e.g., power analysis, statistical tests) that improve engagement and reduce churn. Build reporting and analysis to identify customer behaviors and signals that drive repeat orders, upgrades, and long-term loyalty. Develop and maintain  automated dashboards  to track CRM performance (activation, retention, reactivation, campaign impact). Ensure CRM decision-making is  data-driven , linking campaign outcomes directly to revenue and retention. Present insights and recommendations to executive leadership with  clear storytelling and high-quality visualizations . Qualifications 5+ years of experience  in analytics, with a strong focus on CRM, lifecycle, or growth analytics. Advanced proficiency with  SQL ; ability to pull, transform, and validate large data sets independently. Proven track record of applying  measurement and experimentation  techniques, including using statistical testing techniques , to evaluate CRM initiatives. Experience with  business intelligence platforms  (Tableau, Looker, or equivalent). Strong communication and storytelling skills; ability to turn complex data into actionable strategies for Marketing and Product leaders. Excellent English, both written and spoken, given HQ presence in the U.S. Thrive in a  fast-paced startup environment , comfortable framing ambiguous problems and driving solutions with cross-functional partners. Preferred Experience with CRM or campaign management platforms. Familiarity with  web and app analytics tools  (Amplitude, Mixpanel, Google Analytics, etc.). Understanding of  ETL, data warehousing, and modeling concepts  (we use dbt and Snowflake). Learn More About CookUnity We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore:  CookUnity's Leadership Principles  – The values and behaviors that guide how we operate, collaborate, and scale. We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect!   
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