Senior Data Analyst — Customer Support
indrive
| Company | indrive |
| Category | Data & Analytics |
| Location | Limassol |
| Remote | Hybrid |
| Employment | Full-time |
| Level | Senior |
| Salary | Not stated by the employer |
| Posted | — |
| Last verified | 1 Aug 2026 |
| Source | Employer career page (pinpoint) |
Description
This role is focused on operational analytics for Customer Support. The analyst will drive visibility into support performance, workforce efficiency, and process bottlenecks, ensuring that operational decisions are grounded in data. The position requires deep involvement in support metrics, WFM analysis, and process optimization, with a strong focus on measurable improvements in quality, speed, and cost efficiency.
