Senior Cloud/Backend Engineer
Triple Whale
| Company | Triple Whale |
| Category | Engineering |
| Location | New York City or Columbus |
| Remote | Hybrid |
| Employment | Not stated |
| Level | Senior |
| Salary | Not stated by the employer |
| Posted | 9 Jul 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (greenhouse) |
Description
What Do We Do?
Triple Whale is the AI operating system built for modern ecommmerce. We help you see what's actually working in your business, what's not, and what to do next. Then we take action for you — pausing the underperforming ad, generating the next batch of creative, flagging the inventory risk before it bites.
We pull every signal in your business into one place, and put it on the most trusted measurement foundation in the industry. And on top of that, we give you the most actionable AI in commerce — Moby 2 — letting you tap any LLM you want, grounded in the full context of your business. Moby 2 doesn't just surface insights, it executes decisions for you, with automations that make the rest of your stack smarter.
The result: more than 60,000 brands like Pressed Juicery, OUAI, and True Classic turn mountains of complex data into actions that actually grow profit, at a speed and scale that is not humanly possible.
Why Triple Whale Needs You:
We’re looking for a Senior Cloud Backend Engineer to join our Infrastructure Team. You should enjoy solving complex problems, working deep in the details, helping other developers, and owning systems end-to-end. This role also includes being a key part of our weekend on-call rotation, supporting the reliability of our platform.
Are you passionate about building reliable, scalable systems? Do you thrive on open-ended problems? Do you love designing, building, and owning complex infrastructure from conception to production? If yes, you’re in the right place.
What You’ll Do:
Deploy and support our service infrastructure in Kubernetes
Identify the right tools and technologies for major initiatives and then build them
Help other teams and developers design robust and scalable systems.
Scale and optimize multiple databases
Build internal tooling that accelerates developer velocity
Provide observability, monitoring, and visibility across our systems
**On-Call Responsibilities (2 rotations per month) - You will participate in a shared on-call rotation, typically 1–2 times per month, covering the period from Friday at 7:00 AM ET through Saturday at 5:00 PM ET.
How our on-call system works
You’ll receive full internal training to understand our architecture, operational flows, and incident procedures
During your rotation, you are the primary point of escalation for production issues
On-call is not a daily responsibility, only during your assigned weekends
Shifts rotate across the team to maintain balance and avoid burnout
What on-call requires
Strong understanding of system architecture and cross-service dependencies
Previous real-world experience in production on-call environments
Ability to quickly assess incidents, identify scope/root cause, and understand platform impact
Ability to classify severity and prioritize response appropriately
Capability to deploy safe production hotfixes when needed
Solid judgment under pressure - especially when operating independently
Ownership mindset: from detection to mitigation to resolution
What You’ll Bring:
You are located in the New York tri-state area
6+ years of experience as an independent backend or infrastructure engineer
Ability to design and build scalable, reliable systems
Strong communication skills
Hands-on builder mentality — this is a coding role.
Experience with:
Relational and non-relational databases
Major Cloud platforms (GCP, AWS, Azure), GCP is an advantage
Streaming systems
Scaling large systems
Message queues
Monitoring systems like DataDog, Grafana, Groundcover
CI/CD, Git
Bonus Skills: Kubernetes and Knative (production experience) & ClickHouse
Technologies we use
Databases: ClickHouse, MongoDB, Redis, PubSub, Postgres, BigTable, Firestore, SonicDataFlow
Infrastructure: Kubernetes, Knative, GCP, Temporal, Pulumi
Languages: Node.js, TypeScript, Pytho