Job Opportunities API

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being   data-led, execution-focused, and outcome-driven   — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalisation Excellence (GE)   Zinnov’s Global Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run.   In GE, you don’t work in silos. You:   Own complex, end-to-end client journeys   Work across GCC advisory, managed services, and BOT / outsourcing models   Influence leadership decisions that shape long-term talent and operating strategies   This is where strategy meets execution — and where talent plays a defining role.   About the Role   As  Senior Associate – Operations , you will ensure smooth day-to-day administration and transport operations for client locations — with high ownership across routing, safety, vendor coordination, and employee support. This role is designed for an execution-first operator who thrives in detail-heavy environments, maintains strict process discipline, and ensures reliable service delivery with minimal escalations.   You will manage transportation operations end-to-end — from daily cab routing and escort confirmations to compliance checks, audits, and vendor scorecards — while serving as the first point of contact for employee transport-related support.   What You’ll Do   Transport Operations & Daily Routing   Generate and share accurate cab routing lists daily for security escorts.   Optimize routes to minimize travel time and costs while maintaining service quality.   Update and confirm daily escort security service for each trip.   Compliance & Safety Governance   Ensure vehicles and drivers have up-to-date, compliant documentation.   Coordinate with vendors to ensure timely and safe logins/logouts with GPS tracking and adherence to safety protocols.   Employee Enrollment & Support   Enroll employees in the transport tool and share trip details via SMS/app notifications.   Address employee queries promptly via phone or email with strong responsiveness and closure discipline.   Event & VIP Transportation   Arrange transportation for VIP events, team outings, and airport transfers with strong planning and coordination.   Audits, Tracking & Vendor Performance   Conduct weekly audits on cabs and transport operations to maintain quality and compliance.   Maintai