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Location: Flexible, with UK travel required Salary: Competitive + benefits Working pattern: Full-time (40 hours per week) About us IMPOWER is the country’s largest independent management consultancy, focused exclusively on helping our public sector clients improve services for their local communities - and getting the best use of the public pound. We work with clients in local and national government to improve how public services are delivered. From children's and adult's social care, to healthcare and place-based economic development, we help drive transformation of services that drives better outcomes for the public. We understand that impactful and meaningful change cannot be solved sustainably through traditional, linear project management approaches. Our unique EDGEWORK methodology provides our clients with the skills, techniques and mindset to collaboratively solve the complex problems they face – and we have shown that IMPOWER’s way of approaching change has provided better outcomes for service users that help deliver our clients’ ambitions. Our team of highly skilled consultants and analysts use applied behavioural science, insight, creativity and a talent for building strong relationships to transform public service delivery. If you have a passion for improving public services and the energy to tackle some of our clients’ most difficult challenges, we hope you will be inspired to join our team. About the team The Applied Analytics Practice represents a critical function of the IMPOWER business, providing exceptional data analytics to deliver meaningful, actionable insights to our clients as an integral part of and informing the delivery of our work with IMPOWER’s clients. The team, currently 8 people, leverage a wide range of tools, from Excel to AI, but most importantly curiosity and a passion to identify insight that can drive positive change for our clients. We provide a range of support to our wider client teams, for example, demand and capacity modelling in relation to existing or new public services and Natural Language Processing (NLP) based sentiment analysis to identify priority areas for change in citizen experiences. About the role As a senior analyst, you will play a crucial role in designing and managing analytical delivery tools to support IMPOWER’s goals. Working collaboratively with our other analysts, consultants and clients, you will model critical data and information essential for decision-making and enhancing both client experiences and clarity of project outcomes. Your responsibilities will encompass how insights from data need to be utilised and understood across organisational stakeholders, projects and value proposition markets. You will also support work across IMPOWER to enhance and standardise the approaches to data and modelling. Examples of how our analytical work supporting projects include: Benchmarking local authority performance in different system areas. Producing cost and demand forecasts that help clients understand their current and future drivers of cost and the levers they can consider to maximise use of budgets. Deep dives into the drivers of need in service areas, whether through statistical analysis, monitoring pathways or thematic analysis using NLP. This is not a data engineering role. Some basic data engineering is required as described, but at the heart of the skills for success in this role are curiosity to want to know more about the data and the appetite to dig deeper into the data using a range of tools to find the insightful patterns and stories it can tell us and our clients. Key Responsibilities The senior analyst will oversee the creation and implementation of complex cost, demand and other bespoke analytical models (including benchmarking, pathway/journey analysis and sentiment analysis) which align with specific business Value Propositions and support their use on project delivery. You w