Job Opportunities API

Security isn't just a checkbox at Delight.ai. It's the foundation everything else is built on. If you believe security should accelerate how people work, not slow them down, keep reading. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. The Role As part of the march towards our vision of building a powerful user engagement platform, we are assembling a world-class security team to protect our customers' data and earn their trust. Specifically, we need a Security Engineer who can help improve the security posture of our product and cloud infrastructure. What you will do Work with Engineering teams to help build secure products and infrastructure at scale Be the day-to-day security partner to teams across the company to conduct architecture reviews and threat models for systems being developed Secure multi-account & multi-cloud infrastructure for Sendbird Own product security and cloud security tooling and build automations Embed security tools into the CI-CD system for SCA, SAST, Container, and IAC scanning Identify security gaps and come up with solutions Research and identify new attacks against Sendbird’s products.  Who you are Can manage complexity across time zones, technology stacks, and security issues. Collaborate with cross-functional teams Can connect the dots between security projects and policies with business objectives Accountable; taking responsibility of the systems and infrastructure under your oversight Effective project manager with the ability to influence without authority English proficiency at a conversational level required, business level preferred. What you bring to the table In-depth understanding and experience of CloudSec and Product Security, and comfortable with enterprise security, identity, and AI Experienced in securing AWS and GCP-based infrastructure at scale in a globally distributed software company Experience with Infrastructure as Code Experienced in working with and securing Kubernetes Experience with automation in Python Knowledge of security tools and platforms to enhance an organization’s security posture Proven capability in making sound, effective security decisions that allow an agile business to be secure and move quickly Experience leading complex cross-functional projects from start to finish and mentoring other security practitioners An ability to communicate ideas clearly and effectively to engineers who know way more than you about their code Bonus points Experience developing security tools Presenting at conferences and/or work