Job Opportunities API

Signicat is a pan-European digital identity company that makes it easy and safe for organizations to know who they are interacting with online. Using our proprietary technology, we help companies and public organizations securely verify the identities of people and businesses, authenticate users, and enable compliant electronic document signing, so their customers can access services and complete online processes with confidence. Today, Signicat employs over 530 people across 20 offices in 15 European countries. We work with leading banks, fintechs, telcos, public authorities, healthcare providers, and enterprises across retail and mobility to deliver trusted digital identity and onboarding solutions at scale. Joining Signicat means contributing to a mission that has a real impact on how society works and trusting each other in an increasingly digital world. Our Enterprise Platform team is in the cross-section of IT and Business where we strive to empower and enable everyone in Signicat to achieve more. We do this by driving and supporting our colleagues and business processes via IT and digital initiatives. We are strong believers in cross-functional collaboration and always have a focus on providing an excellent level of delivery. Please note that due to the summer holiday season, interviews for this position will resume after August 10th. 🚀 The role We are actively seeking a dynamic individual to take on the role of Salesforce Administrator. Your contributions will be instrumental in the continual enhancement of our Salesforce platform and connected systems. You will work with the team to improve the day-to-day productivity and operational effectiveness of the entire company and ensure deliverables related to the productivity of our sales, product, and finance teams through intelligent workflows, reliable data, and scalable systems. This role is key in shaping our business processes and requires a blend of technical Salesforce expertise and business analysis. As our Salesforce Administrator, you'll step into a pivotal role in ensuring user- and business satisfaction and the seamless operation of the Signicat Salesforce Platform. You will have a large customer base in all our colleagues across locations where your main responsibilities are, but not limited to: Act as a Salesforce Administrator, working alongside the Salesforce team to maintain, optimize, and develop our Salesforce platform and its integrations with connected 3rd party components and services, including ERP, external subscription management and billing systems. Ensure that our assisted sales- and online sales channels are operating efficiently. This involves maintaining and improving our Quote-to-Cash flows and related business processes. Engage with internal stakeholders to gather and analyze business requirements, scope solutions, and translate them into functional specifications. This includes acting as a business analyst to identify areas for process improvement and designing scalable solutions on the Salesforce platform. Contribute to the mapping and improvement of end-to-end enterprise process flows, including those interacting with our ERP system and other core business platforms. Hands-on configuration and improvement of the Salesforce platform through all phases of development/configuration and deployment. Hands-on configuration of new and existing Salesforce features, including user management, roles/profiles, Permission Sets, custom objects, page layouts, custom fields, and validation rules. Understanding and Experience with Salesforce customizations and common Salesforce configuration flows. Creation of well-written documentation, both process and functional. This is what we believe success looks like in a year from now in this role We are meeting the constantly increasing demand for support in a proactive m