Job Opportunities API

Dovetail is the Customer Intelligence Platform for the entire organization. We unify fragmented feedback from every touchpoint, including sales calls, support tickets, and research, into a single AI-powered intelligence layer that empowers every team to build, sell, and serve with confidence. Founded in 2017, we are a team of 100+ across our offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to the world’s most innovative startups. The best never guess. We help teams turn the noise of thousands of customer interactions into the signal required to move faster, prioritize better, and drive revenue. The role Based remotely, you’ll be the first point of contact for some of the world’s most innovative teams—identifying opportunities, generating leads, and working closely with our Account Executives. This is a hands-on, high-impact role where your work will directly influence how our Customer Intelligence Platform scales. If you’re passionate about building relationships, enjoy solving complex problems, and want to grow your career in a fast-paced, high-growth SaaS environment, this role is for you! Please note that we're only able to accept applicants who are based in the following states for this role: California, Texas, Michigan, New Jersey, Arizona, New York, and Florida.   What you’ll do - Be a founding member of the SDR team. Support the design, tooling, and playbook development for our new sales development motion—helping establish the gold standard for outreach, messaging, and lead qualification at Dovetail. - Own top-of-funnel pipeline generation. Proactively identify, research, and engage prospects across our total addressable market—from inbound interest to outbound targeting—using multi-channel outreach (email, phone, social, video). - Partner cross-functionally with Marketing and Sales. Collaborate closely with Demand Generation, RevOps, and Account Executives to develop effective messaging, lead scoring, and ABM-style campaigns for enterprise prospects. - Consult and educate. Approach conversations with prospects through a consultative lens. Ask thoughtful questions, uncover pain points, and articulate the impact of adopting an AI-first insights platform. - Leverage AI and data tools. Use tools like HubSpot, Clay, Mixmax, and Sales Navigator alongside Dovetail’s own platform to personalize outreach and optimize conversions. - Develop the blueprint for scale. Document repeatable outreach processes, A/B test messaging, and share learnings that improve response rates, conversion, and productivity across the team. - Qualify and hand off leads. Drive high-quality meetings for Account Executives, ensuring contextual insight is shared for a seamless transition through the pipeline. - Represent our brand with empathy and curiosity. Every interaction is a first impression of Dovetail—model the tone, professionalism, and curiosity that reflect our customer-obsessed culture. What you’ll bring - Experience in outbound prospecting. 1–3 years of SDR or BDR experience in B2B SaaS, in early-stage/scale-up companies, or targeting product, design, or research personas (experience at high-growth firms like Notion, Figma, or Atlassian is a plus). - Enterprise-awareness. Understanding of how mid-market and enterprise organizations make purchase decisions—and how to navigate complex account maps with multiple stakeholders. - Multi-threaded outreach execution. Proven use of personalized, high-quality outreach across email, phone, social, and video, leveraging trigger-based campaigns and creative touchpoints. - Tech stack fluency. Familiarity with CRMs (HubSpot or Salesforce), prospecting tools (Sales Navigator, Clay, Apollo), and sequence builders (Mixmax, Outreach). - Analytical and operational mindset. You use data to guide decisions, track performance against KPIs (meetings set, pipeline influence, conversion rate), and optimize yo