Job Opportunities API

About Us At Hiya, we're revolutionising voice communication to make it more secure and productive. Our mission is to protect against spam and fraud, connect businesses with customers, and secure global telecommunications. Since 2016, when we introduced the first mobile caller ID and spam-blocking apps, we've been at the forefront of voice intelligence innovation. In 2016, we partnered with Samsung and AT&T to launch Hiya Protect, the first network-based spam-blocking solution. In 2019, we introduced Hiya Connect, a branded call SaaS platform that helps businesses reach more customers by phone. Today, our Voice Intelligence Platform powers over 500 million users worldwide. Leveraging adaptive AI and audio intelligence, it delivers smarter, safer, and more productive voice interactions across networks, apps, and devices. Our network & solution partners have grown to include British Telecom, EE, Virgin Media O2, Ericsson, Rogers, Bell Canada, MasMovil, Telenor, HP, KPMG, and more. About the Position This is a UK Market SDR role, for which experience selling into the UK market with SaaS products is a core requirement. This role is an individual contributor position responsible for qualifying and scheduling meetings for our Account Executives through both inbound and outbound processes. You will be working closely with the sales and marketing teams. The SDR will perform prospecting, marketing event outreach and perform general sales development functions to build a pipeline within targeted UK accounts designated by management. This position has opened up because the SDR previously in the role has been promoted into an Account Executive position — a great example of the internal growth path available on this team. We're excited about you because you're the kind of person that has high energy, is not afraid to get on the phone, has grit and wants to learn a lot about the SaaS sales process. You will conduct business dealings with prospects in a way that creates a superior customer/prospect experience to set the stage for future product sales for Hiya. SDRs are the first impression for our prospects and have a huge impact on Hiya's success. What You'll Do - Build and manage lead development pipeline in an Inbound and Outbound motion - Deliver outbound phone 50+ calls, emails, LinkedIn messages and other touch points per day to customers and potential customers at a high volume - Achieve or exceed goal for qualified leads to Sales on a monthly basis - Qualify all sales leads based upon lead qualification criteria definitions - Research and identify high-potential target accounts using tools such as LinkedIn Sales Navigator, Cognism, etc. - Leverage ICP insights to tailor outreach and messaging, increasing engagement and response rates from target UK prospects - Develop superior customer service relationships with prospects - Provide weekly activity reports to management - Proactively learn Hiya product, competitive products, and market knowledge via website, on-line webinars, and other marketing information - Update lead status and all prospect interactions in CRM application daily - Continuous learning through mock calls, formal training, and regular coaching and feedback Qualities that will make you successful: Goal orientated: You thrive in environments where performance is measured and targets are clear. In an SDR role, you stay focused on hitting daily outreach numbers, booking qualified meetings, and consistently improving conversion rates. You're motivated by challenges and break larger goals into achievable milestones to stay on track. You take ownership of your pipeline and use data to adjust your approach for maximum impact. The person in this role must embody Hiya's key values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in open