Job Opportunities API

About ESO   ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across North America, Europe and now Costa Rica!    Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don’t match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission.    We are looking for a highly motivated Market Development Representative  to be on the front line of pipeline generation. By qualifying and nurturing inbound leads, you’ll help ensure the growth of ESO and the success of the teams you collaborate with. This position is the perfect opportunity for you if you want to be on a competitive and highly collaborative team.  If you are focused on developing your career in sales, marketing, or customer success with an opportunity to grow with a great company, then this position is right for you.   How You’ll Support Our Mission The ideal candidate will have high energy, drive and perseverance. The primary role of the Market Development Representative is to follow up with potential customers and some current customers by calling, emailing, networking & partnering with the sales and marketing teams. Reporting to the Director of Marketing Operations you will be part of our Market Development team based in our Costa Rica office.   What You’ll Be Doing - the day to day Prospecting: Respond to inbound leads through email, phone calls, and other communication channels to qualify prospects and introduce them to our solutions. Pipeline Development: Collaborate with the marketing and sales teams to identify potential customers, nurture relationships, and qualify leads to be passed on to account executives. Lead Qualification: Leverage tools like Salesforce, Gong, and 6sense to assess and qualify leads based on company-defined criteria. Collaboration: Work closely with account executives, demand generation, events, and the wider team to ensure smooth operations and alignment on strategy. Data Tracking & Reporting: Maintain accurate records of all interactions in GTM technology and track progress against your goals to optimize your efforts. Continuous Learning: Continuously improve your outreach strategies using resources, data, and technology to enhance your prospecting efforts. Also Learn the sales process and understand the sales cycle from beginning to end.   Who You Are - the essentials  Experience: 1+ years of experience in a similar role, related with lead generation, sales, marketing. Coachability & Strong Work Ethic : An eagerness to learn and grow in a sales role is essential. Must be able to listen and apply feedback and training. Communication Skills: Excellent written and verbal communication skills with the ability to engage potential customers and articulate our value proposition (C1 English level is required). Tech Familiarity: Comfortable with CRM and sales tools such as Salesforce, Gong, 6sense, and LinkedIn. Motivated & Goal-Oriented : You thrive in a fast-paced environment, set clear goals, and actively work to achieve them. Team Player: A collaborative mindset, comfortable working alongside account executives and marketing teams to achieve shared goals.   Who You Are - the desirables Experience: Experience in customer service, sales, or a related field is a plus. Dialing: Public speaking or cold ca