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About Us  Flourish Research is where clinical trials thrive. Flourish Research is one of the industry’s most progressive and diversified clinical trial organizations, with strong capabilities across cardiology, metabolic disorders, renal, oncology, CNS, pulmonology, and vaccine research. At Flourish Research, we strive toward excellence. In clinical trials and healthcare, excellence means everyone deserves the best care, regardless of their race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status. We embrace employees, customers, and patients from these underrepresented groups to help make this vision a reality. Flourish is committed to a safe work environment where all employees, customers, and patients are included, and treated with dignity and respect. The more diversity we have in our team, the more unique perspectives, and ideas we share, and the better prepared we are to serve our communities. WE SEE YOU. WE ARE YOU. WE EMBRACE YOU. WE CELEBRATE YOU!  Flourish Research is looking for motivated, talented, creative individuals who want to learn and grow in their careers while contributing to research that changes lives! We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities.  About the Job:    We are actively hiring a Research Concierge to support our Charlotte, NC site. Shift: Monday-Friday normal work hours Location: Onsite FLSA Classification: Non-Exempt Compensation : $27.00 to $31.00 per hour Pre-Visit Intelligence & Schedule Scrubbing  Review CCC clinic schedules weekly (at minimum) in advance of each physician's clinic day to identify patients who may qualify for active or upcoming trials  Use EHR crawlers to data-mine the CCC patient database for qualifying diagnoses, medications, labs, and demographics  Produce a prioritized candidate list for Drs. Hutchinson and Collins before each clinic day, flagged by study and qualification rationale  Maintain and update a tracking log of patients identified, approached, and converted    In-Practice Patient Engagement  Receive warm handoffs from physicians following in-room introductions to potential study candidates  Conduct brief, non-coercive study conversations with interested patients in a private setting within CCC  Walk interested patients next door to the Flourish Research Bowie site for a facility tour and/or extended discussion when appropriate  Represent research participation as a positive, patient-centered opportunity — never as a sales transaction  Document all patient interactions and disposition in Salesforce    Prescreening Support  Facilitate limited prescreening activities for patients who express interest, including: vital signs (blood pressure), point-of-care testing, medication history capture, and brief eligibility screening  Assist patients in completing informed consent for prescreening visits where applicable  Schedule formal prescreening or screening visits at Flourish Research Bowie in coordination with the research coordinator team  Communicate screening outcomes and patient disposition to the recruitment and clinical teams    Patient Education — Clinical Research Literacy   Serve as a frontline educator on what clinical research is, how trials work, and what participation involves — for patients who are curious, skeptical, or entirely unfamiliar  Proactively distribute site-approved educational materials in the CCC waiting area and exam rooms (brochures, FAQs, study-specific one-pagers)  Address common patient concerns directly: time commitment, safety, compensation, the difference between research and standard care