Job Opportunities API

We are seeking a highly motivated Regional CAAS Coordinator who thrives in a fast-paced environment and brings exceptional organization, attention to detail, and follow-through. This individual plays a critical role in supporting the CAAS team by ensuring no task slips through the cracks and that managers receive timely, accurate data to drive client and team success.   The Regional CAAS Coordinator will be responsible for managing operational workflows, tracking key deadlines, and providing reporting to CAAS leadership. This role collaborates closely with internal accounting teams and administrative staff to maintain accuracy across systems, documentation, and client communications.   If you are a proactive, detail-oriented professional who excels at task coordination, reporting, and supporting managers in a multi-client environment, we invite you to apply.   As a platinum Sage partner, TydeCo U and our partner entity TydeCo PTY LTD. specialize in delivering cutting-edge ERP and HRP solutions such as Sage 300 Cloud and Sage Intacct. We also offer Outsourced Accounting solutions to help clients streamline financial operations and scale with confidence. Our dedication to innovation, excellence, and client success ensures businesses not only adopt our solutions but thrive in competitive markets. If you're ready to lead in a fast-paced, high-impact environment, we invite you to be part of our journey.   This position will report to a CAAS Team Manager. It follows a 8-hour workday, which in practice typically aligns with a schedule of approximately 9:00 AM – 6:00 PM SAST to provide meaningful overlap with U.S. business hours, while remaining flexible based on business needs.  This position can be remote within Cape Town, with the ability to work from our TydeCo office as required. Alternatively, it can be based remotely in the Gauteng province, with the flexibility to travel to the Cape Town office as required.  Key Responsibilities:  Global Support   Operate within a global framework, ensuring adaptability to support teams, meet deadlines and participate in virtual meetings across multiple time zones based in Canada, South Africa, U.K. or the U.S., as needed.  Collaborate with international stakeholders, adjusting to varying schedules and priorities as needed.  Facilitate seamless communication and coordination across global teams to support sales operational efficiency.  Maintain flexibility in scheduling to accommodate time-sensitive tasks and cross-regional collaboration.  Task & Workflow Management  Track and manage recurring CAAS tasks, ensuring timely completion and follow-up  Monitor group email inboxes and escalate items requiring Manager attention  Maintain client folders, prepare access guides, and update the portal to ensure accuracy of client details  Coordinate fixed fee renewal process, providing reports and reminders to Managers  Track month-end close status across clients and flag delays or bottlenecks  Reporting & Documentation  Compile and deliver timesheet reports, budget vs. actual comparisons, and respond to billing inquiries  Review FloQast documentation and flag potential errors for Managers  Set up and update FloQast client tasks and due dates as needed  Maintain 1099 status tracker and support year end reporting requirements  Provide regular updates to CAAS Managers to support decision making  Internal Collaboration  Partner with internal accounting and administrative teams as needed to support the CAAS team  Support client onboarding with access documents and call summa