Job Opportunities API

Voulgaris Hospitality Group is seeking a dedicated and customer-focused individual to join our team as a Receptionist. As a leading company in the hospitality industry, Voulgaris Hospitality Group has been providing quality services for over 50 years. With a commitment to the human factor and a customer-centric approach, our hotels stand out for their tradition, strong infrastructure, and exceptional management. In this role, you will be responsible for ensuring a warm and welcoming environment for our guests from the moment they arrive. You will play a vital role in creating a positive first impression and providing excellent service throughout their stay. As a member of the Voulgaris Hospitality Group team, you will join a dedicated group of professionals who strive to exceed guest expectations and provide exceptional experiences. Responsibilities Greet guests and provide a warm welcome upon arrival Process guest check-ins and check-outs efficiently and accurately Handle guest inquiries, requests, and concerns in a timely and professional manner Provide information about hotel services, amenities, and local attractions Assist in making reservations and booking hotel facilities Maintain accurate and up-to-date guest records Handle cash transactions and maintain proper cash handling procedures Liaise with other hotel departments to ensure guests' needs are met Requirements High school diploma or equivalent Previous experience in a customer service role, preferably in a hospitality setting Excellent communication and interpersonal skills Strong organizational and multitasking abilities Attention to detail and accuracy in all tasks Ability to handle difficult situations with patience and professionalism Proficient in using computer systems and common office software Availability to work flexible hours, including weekends and holidays Benefits Financial remuneration in accordance with the best practices of the market, which reflects the qualifications and experience of each candidate Continuous and personalized training Career plans and professional development opportunities Work in a family group with a human-centered approach and respect for the environment and society. Accommodation and board Social activities, to strengthen teamwork and corporate culture