Job Opportunities API

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role As Quality Systems Senior Manager, you will be leading the continuous improvement of our Quality Management  System and quality processes by ensuring alignment with relevant quality standards and compliance requirements. You will play an important part in the creation and implementation of new processes and documentation throughout the organization. You will work closely with cross functional teams (Product Development, Packaging and Supply teams) to implement quality system improvements and with all our existing and new third party manufacturers to roll out quality initiatives and standardise quality processes. This is an exciting opportunity to have a direct impact on the continued success of Charlotte Tilbury and to contribute to deliver the most high-performing and high-quality products in the industry. This role is perfect for someone who thrives on building structure, driving compliance and optimizing quality processes and is truly passionate about the cosmetic industry.   As Quality Systems Senior Manager, you will Lead the development, implementation, and/or maintenance of the company’s Quality Management Systems , including Share Points and ERP systems Ensure ongoing compliance of quality systems and processes with relevant industry standards and regulatory requirements (e.g., EC 1223/2009 , FDA cGMP, CSAR , ISO, etc) Lead along with the Global Quality Director the  quality audit strategy, the annual audit plan and the  Corrective Action plans , ensuring they are monitored regularly and closed within timelines agreed with the external partners Lead company quality audits execution along with the other qualified auditors in the quality team according to ISO 22716, USA FDA, CSAR and ISO 9001 requirements and internal standards. Develop, maintain, and improve KPIs that measure quality performance and compliance effectiveness. Drive the creation and rollout of new processes, procedures, and documentation throughout the organization. Maintain the quality management system up to date and drive the regular update of existing documents such as SOP, quality agreements, audit checklists etc Collaborate cross-functionally to standardize and implement quality processes and optimize system performance Support onboarding of new suppliers across all categories ensuring Charlotte Tilbury quality requirements are communicated and agreed with suppliers in a timely manner and quality agreements are signed as part of the onboarding process Lead risk assessment tools and change management processes implementation for quality and NPD processes Drive digital transformation initiatives related to quality and compliance system Being responsible for monitoring customer complaints d