Job Opportunities API

About SpotOn We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. - Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users - Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users - Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you. ABOUT THE ROLE At SpotOn, we don’t believe in "QA" as a safety net that catches bugs at the very end of a sprint. We believe in Confidence- the absolute certainty that the code we ship today empowers our merchants to run their businesses flawlessly tomorrow. As our QA Engineering Manager (internally recognized as our Confidence Manager), you will lead the strategic vision and the team responsible for manual and test automation strategies across our entire product suite. You will guide our Automation Testing (AT) roadmap, design robust testing tools, and - most importantly - foster a modern software engineering culture where the mindset of writing automated tests is shared by every software engineer on the team. In this technical leadership role, you will act as an engineering coach, a user-experience advocate, and a hands-on strategist ensuring our testing velocity matches our ambitious product roadmap. WHY THIS ROLE MATTERS Our software does not run in sterile, quiet offices. It runs in chaotic, high-heat, high-noise environments. Picture a Saturday night dinner rush: kitchen staff are rushing, servers are tapping screens with greasy or wet fingers, the Wi-Fi network is fluctuating, credit card readers are dropping connections, and the printer just ran out of paper mid-receipt. In this environment, staff have zero patience for sluggish UI transitions, and there is absolutely no room for error. High staff turnover in the US hospitality industry also means our systems must be incredibly intuitive—any UX friction leads to order mistakes and lost revenue. A system crash, a broken payment flow, or even a 3-second lag during peak hours doesn’t just mean a minor glitch; it means cold food, lost tips for hard-working servers, angry diners, and thousands of dollars in lost revenue for the restaurant owner. Your mission as our QA Engineering Manager is to build testing strategies resilient to these harsh, real-world conditions: - Physical Hardware & Offline Resiliency: Ensure our systems are bulletproof during unexpected network dropouts (offline-mode reliability), hardware peripheral disconnects (printers, cash drawers, terminals), and rapid, high-frequency touch interactions. - UX and Real-User Experience Focus: Champion end-to-end tests that measure actual user perceived latency, UI transitions, and complex checkout journeys rather than just validating API endpoints. - Zero Downtime during Peak Hours: Guarantee that critical user flows—such as login, real-time menu updates, checkout, payments, and end-of-day reporting—are flawless across Web and Mobile (Android) platforms through robust regression coverage. - Rapid Time-to-Market: Accelerate feature shipping by building automated, self-healing, and highly reliable CI/CD test feedback loops, removing manual testing bottlenecks. ON A DAILY BASIS YOU WILL - Drive a "Shift-Left" Quality Culture: Partner with Software Engineering Managers to embed quality engineering early in the software development lifecycle (SDLC). Foster a shared-ownership model where writing automated tests is a