Job Opportunities API

Company Overview :   Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our  team  from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services  staff  are driven by a desire to improve the lives of our patients. We  are able to  treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report  being  fully satisfied with Upward Health!   Job Title & Role Description:   The  Provider Network  Coordinator ( PN C) plays a vital role in embedding Upward Health within the local care ecosystem. This position is responsible for building and strengthening relationships with clinical providers , hospitals,  and ancillary service partners such as labs and imaging centers. By cultivating these partnerships, the  PN C helps create a seamless, person-centered network of support that meets both the clinical and basic needs of our patients.  The PNC  collaborates with external providers to improve care outcomes, enhance quality metrics, reduce hospital readmissions , and  ensures  smooth care transitions.  The  PN C also leads the development and ongoing maintenance of a robust, up-to-date resource directory to connect patients to essential services—supporting our commitment to whole-person care.   Key Responsibilities   Identify and engage key organizations and influencers to build robust local networks of clinical partners.   Maintain and update partner directories (clinical providers) in Salesforce, aligned to market needs and service availability.   Ensure external clinical partners meet quality standards and are aligned with patient needs .   Serve as the primary liaison for external partners, including PCPs, specialists, SNFs, labs, imaging centers .   Facilitate regular check-ins and feedback loops with partners to align expectations, monitor progress toward enrollment and quality goals, and resolve challenges.     Support care teams by sourcing relevant resources to address UH patients' clinical needs.   Use data driven approach to develop targeted interventions/campaign that help drive enrollments, improve Annual Wellness Visits, close quality gaps and reduce readmissions.     Skills Required:   Network  development , r elationship management and stakeholder engagement   Experience in healthcare, social services, or community outreach   Strong verbal and written communication   CRM/EMR proficiency (Salesforce preferred)   Organizational and time management skills   D ata analysis and interpretation   Knowledge of  quality gaps, HEIDS measures,  and  improving patient outcomes     Key Behaviors :   Builds  trust and rapport with diverse  clinical  partners and stakeholders   I dentify high-priority providers, address gaps in care, and develop targeted strategies to improve patient outcomes.   Takes initiative in outreach   and follow-ups  (in-the-field and telephonic)   Displays cultural sensitivity and community awareness   Demonstrates adaptability in dynamic, multi-stakeholder environments   Maintains professionalism in all communications and representations   Provides proactive support to internal care teams