Job Opportunities API

About Us:    We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. This position is located in Pune. You'll be working in a major tech center of Pune, India. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best. To learn more about life at LogicMonitor, check out our Careers Page . What You'll Do: LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!  The Project Manager in Professional Services plays a critical role in driving the successful execution of customer engagements, leading infrastructure monitoring, observability, and digital operations projects while ensuring engagements are delivered efficiently, strategically, and with measurable business outcomes. This role partners closely with customers and internal teams to maximize the value of their LogicMonitor investment through effective project leadership, communication, and execution. Here's a closer look at this key role: Manage customer-facing LogicMonitor implementation projects , including standard and enterprise engagements, from kickoff through completion. Consultative approach to coordinating project activities and deliverables , aligning timelines, resources, and milestones with customer and internal team availability. Track progress across multiple projects simultaneously , ensuring they stay on schedule, within scope, and on budget. Serve as the day-to-day point of contact for customers , ensuring clear, consistent communication and a consultative experience throughout the project lifecycle. Collaborate with Customer Success Managers and Solutions Engineers  to align on project scope, success criteria, and implementation priorities. Develop and maintain detailed project plans , managing phases, tasks, and dependencies in tools like Asana, Mavenlink, or Confluence. Facilitate regular status meetings and updates , proactively guiding customers through project phases while addressing questions and offering best practices when appropriate. Document and maintain accurate project artifacts , including timelines, notes, action items, and next steps. Identify potential risks or delays early , escalating appropriately and contributing to mitigation strategies with internal teams. Foster productive customer relationships , taking a consultative approach to understand their goals and adapt delivery to support successful outcomes. Provide structured recommendations and insights  wit