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London College of Contemporary Arts Role: Programme Administrator (Foundation Programmes, Social Sciences and Creative Programmes). Department: Programme Administration Location: Tower Hill / Aldgate Reporting to: Team Leader – Programme Administration About the Role We’re looking to build a team of highly organised and proactive Programme Administrators to join our Programme Administration team and play a vital role in supporting the student journey. This is a fast-paced, varied position where you will take ownership of day-to-day administration across one or more academic programmes. You’ll work closely with academic teams, students, and central services to ensure that processes run smoothly, deadlines are met, and students receive a high-quality, responsive service. As part of a collaborative team, you’ll contribute to the continuous improvement of systems and processes—ensuring they are efficient, consistent, and fully aligned with our College regulations and academic standards. PLEASE NOTE: We are recruiting for multiple roles across 3 divisions in total, Foundation Programmes, Social Sciences, and Creative Programmes, As part of your application please specify which area you would like to be considered for. Key responsibilities: This is a hands-on role where accuracy, organisation, and initiative are key: · Acting as a first point of contact for students, staff, and lecturers—providing timely, professional support. · Coordinating teaching and timetabling support, including arranging cover and maintaining clear communications. · Supporting student lifecycle processes, including inductions, timetables, assessments, and results. · Managing assessment administration, ensuring submission links, marking processes, and feedback are accurate and delivered on time. · Maintaining and updating student records and programme data systems with a high level of accuracy. · Supporting exam boards, reporting, and data analysis, including collating attendance and performance data. · Managing programme documentation and SharePoint folders, ensuring version control and accessibility. · Supporting academic staff onboarding, including inductions, documentation, and system access. · Processing HPL invoices and liaising with finance teams. · Working collaboratively with teams such as Registry, timetabling, and the Student Hub to ensure a seamless student experience About You: You’ll be detail-driven, adaptable, and confident working in a busy academic environment. We’re particularly interested in candidates who have: · Experience in an administrative role, ideally within student or programme administration. · Excellent organisational skills, with the ability to manage multiple priorities and meet tight deadlines. · Strong IT skills, including MS Office and data systems. · The ability to interpret and apply processes, policies, and complex information accurately. · Excellent communication skills, with the confidence to engage effectively with students and staff at all levels. · A collaborative approach and the ability to build strong working relationships. · A student-focused mindset, with a friendly, professional and supportive approach. · High attention to detail, with a methodical and conscientious way of working. · Experience in a Higher Education setting and familiarity with student systems would be an advantage but is not essential. Why Join Us? This is a fantastic opportunity to play a key role in delivering an outstanding student experience within a supportive and collaborative team. You’ll gain exposure to a wide range of academic processes and have the opportunity to develop your skills in a dynamic higher education environment. How to Apply Please submit a CV and a supporting statement outlining how you meet the essential criteria. Applications should be made via our online careers portal by the closing