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Program Manager

9th Way Insignia
Company9th Way Insignia
CategoryOperations & Admin
LocationWashington
RemoteOn-site (inferred)
EmploymentNot stated
LevelManager
SalaryNot stated by the employer
Posted20 May 2026
Last verified30 Jul 2026
SourceEmployer career page (greenhouse)
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Description
9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions.  Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence.  Learn more about 9th Way Insignia at https://9thwayinsignia.com/. Application password: Niner Team (Project) Introduction    The Office of Performance Analysis and Integrity  manages  and enhances the Veterans Benefits Administration (VBA) Enterprise Data Warehouse (EDW) which  resides  on one Oracle M8 Supercluster database and thirteen application servers.  Our team provides the technical services  required  to sustain EDW applications to include Project Management, Data Warehouse Management, Advanced Analytics, Tableau Server Administration/Tableau Desktop Administration, Technical Collaboration Support, Lessons Learned, Executive Orders and Special Projects, Architectural Enhancement, and Cloud Migration. We also provide management, enhancement, integration, implementation, maintenance, modernization, and infrastructure support for EDW applications as well as enhancement and maintenance of business intelligence capabilities and predictive analytics.         9th Way Insignia is looking for a Program Manager to join and lead this team.         Professional Level Information:    A Level 4 Manager at 9th Way Insignia  accomplishes  department  objectives  by managing staff and processes and evaluating department activities. A Manager  is responsible for  planning,  directing  and overseeing the operations and fiscal health of a unit, division, or department. Managers  require  skills and qualifications such as exceptional leadership,  communication  and interpersonal skills.      Responsibilities:    Provide oversight of the service delivery teams and ensure that they fulfill all the contractual requirements specified in the Performance Work Statement, and that all services delivered meet 9th Way Insignia’s  high standards  of quality.    Ensure all contractually required deliverables are prepared and undergo quality assurance reviews ahead of  a timely  submission.    Develop the master integrated plan that combines all the individual project plans the service delivery teams  are responsible for  executing.  Ensures the plans are communicated and agreed to with the customer and that the delivery teams have the staff and resources necessary to execute.     Coordinates with corporate Program Management Office (PMO) to ensure delivery teams are  utilizing  the standard processes, forms, templates for internal support requests, deliverables  required  at the top contract level, Task Order (TO) financial tracking and forecasting, and corporate progress and status reporting.     Manages all direct labor costs associated with the contact and ensures the incurred costs  remain  within budget.     Ensures resources assigned to the contract have the technical abilities to perform the duties and responsibilities of their roles.     Ensures all program related deliverables such as Reports, Design Documents, Standard Operating Procedures (SOPs), etc., required of the contract are prepared in advance of the contractually specified due dates, to allow enough time for a quality review prior to delivery to the customer.      Communicates directly with the customer to ensure they are satisfied with the quality of the services the delivery team is pr
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Program Manager — 9th Way Insignia · Job Opportunities API