Job Opportunities API

THE ROLE The Production Coordinator is a key role in our high-quality production of creative assets (including synopses, title cards, and artwork), ensuring zero-friction flow from queue management to seamless delivery. Positioned at the heart of our operations, you manage creative output -- from copy, to design, to AV -- through complex workflows, global resources, and automated systems, with unwavering quality standards. You are the first line of defense against delays and communication breakdowns. This role demands a tech and data-smart mindset and the ability to thrive in real-time, high-stakes environments. You juggle competing priorities under pressure while maintaining the clear communication necessary to keep global teams aligned. You don’t just move tasks — you challenge, think ahead and identify opportunities for streamlining, ensuring our evergreen service delivery remains efficient, agile, and scalable. You bring sharp eye for detail, a process-first mindset, and the drive to learn fast and deliver consistently in a high-velocity production environment. Scope of duties ​Service-led communication with clients and global resources, ensuring total alignment on project status. Exercise expert judgment on communication channels (Slack, Email, Jira) to keep internal and external messaging targeted, streamlined, and noise-free. Maintain oversight of workflow stages, identifying and dissolving bottlenecks before they impact delivery. Coordinate seamless hand-offs across "follow-the-sun" timezones to optimize 24h throughput. Act as the bridge between in-country and in-house teams, clearly communicating priorities and urgencies. Act as the key point of contact for technical, asset, or scope queries, diagnosing and resolving issues with speed. Document recurring issues to inform long-term workflow optimizations for the Production Manager. Perform rigorous in-platform checks to validate asset specifications, localization accuracy, and metadata completeness. Maintain rigorous data hygiene, ensuring every Jira ticket is the single source of truth with real-time metadata updates. SALARY & BENEFITS $55,000-65,000 annual base salary + benefits Medical, dental, vision Paid Flexible Time Off: 23 day minimum + Maternity / Paternity / Adoption, Sabbaticals, Jury Duty, Voting Time Off, VTO, LTO, Birthday Life insurance Short-term & Long-term Disability Travel (Parking & EcoPass) Accident, hospital, legal, critical illness insurance options Flexible Spending Account (FSA) , Health Saving Accounts (HSA) Employee Assistance Program FinFit Financial Wellness 401K (3% company matching) WORK AT WORDBANK Join a team that collaborates with incredible clients on global creative production that ignites your ambition, fuels your creativity, and pushes your drive to new heights. You’ll show up as your true self, work with great people, and put your smarts to work. OUR IMPACT Built for marketing and creative localization at scale, we help global streaming brands reach and inspire users wherever they are in the world. We partner with our clients to deliver locally impactful creative that drives seamless UX and meaningful engagement. It’s our frame of mind that sets us apart – rooted in operational excellence, elevated by human creativity, and guided by triple bottom line standards of people, planet and profit. OUR PEOPLE As a certified B Corp and Investors in People Gold employer (top 16%), we're as serious about our people and planet as we are about performance. Human creativity drives everything we do, so we do everything we can to empower our people. Wordbankers live, work, and play globally, bringing their perspectives to help drive meaningful outcomes, contribute measurable value, and create the difference. ​THE WORDBANK WAY Self-motivated: Talent-dense teams that drive remarkable results Freedom & responsibility: Empowered decision-making and owner