Job Opportunities API

About the Role Our client is a technology-driven company delivering innovative hardware and software solutions for professional training environments. They are looking for a  Product Trainer & Technical Support  professional to support customers across Germany through on-site installations, hands-on trainings, and first-level technical support. Core Responsibilities Perform  on-site product installations  and deliver  in-person product trainings  at customer locations. Conduct  hands-on training sessions and workshops  for groups of  5–10 participants . Provide  1st-level customer support , including basic troubleshooting, licensing, and configuration. Deliver  virtual trainings , webinars, and remote support when required. Act as a trusted technical contact, maintaining  strong long-term customer relationships . Travel extensively across Germany. Visit the office for  repairs or technical interventions  when needed. Support the company at  trade fairs and industry events . Document installations, issues, and resolutions accurately. Requirements Experience & Profile 2–5 years of experience  in  product training, technical support, or a similar client-facing technical role . Comfortable leading  on-site trainings, workshops, and presentations . Strong  communication skills  – the ability to explain technical concepts clearly is more important than deep technical expertise. Affinity for  technical problem-solving  and hands-on work. Motivation to learn –  full product training will be provided . Well-organized, reliable, and  self-sufficient. Flexible mindset and  willingness to travel . Languages:  Native German, very good English. Nice to Have (not mandatory) Background in  VR / AR technologies . Linux experience . Programming or general  IT / tech background . Experience working with hardware installations or technical training environments.