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Want to join Azqore, named "Best Technology Outsourcing Solution" 2025 ( Wealth Briefing Awards ) ? A subsidiary of Indosuez Wealth Management , the wealth management arm of the Crédit Agricole Group , and Capgemini, Azqore is an international company specializing in Information Systems outsourcing and Banking Operations Processing for private banking players . We provide our customers with an Integrated Information System (S2i), and a full range of digital banking products and services . We also handle our customers' back office operations from three hubs, in Switzerland, Singapore and Portugal . By 2020, Azqore will have 200 billion (CHF) in assets under management, represented by some thirty banks. Our Banking Operations department stands out for the excellence of its unique tailor-made service, recognized by customers and the market alike. Nearly 200 employees work closely together in Switzerland and Singapore to handle the banking operations of demanding customers. 🤓 The team Based in Lisbon, within the multicultural Knowledge Management team, whose main responsibilities are: · Sharing knowledge across Indosuez and with Azqore’s external clients · Identifying training needs (internal and client-facing) · Supporting employees in learning and understanding our systems You will be based at ARTS building, Avenida Dom João II, 43, 1990-084 Lisbon. 👨‍🔧 Your responsibilities Reporting to the Head of Knowledge Management, you act as the functional and technical reference for knowledge & learning tools (in particular the Learning Management System – LMS). You help industrialize practices, enhance the user experience, and support adoption by both employees and clients. 1) LMS Administration & Engagement · Update and maintain content (catalog, learning paths, materials) in line with releases and new features · Administer key functionalities: user management, access rights, groups, enrolments, reporting · Monitor usage (analytics, most-viewed content, completion rates) and recommend actions to improve adoption and effectiveness · Drive content promotion (campaigns, user communities, communications) · Contribute to ongoing monitoring and continuous improvement of digital learning tools 2) Support & Enablement (Knowledge + Learning) · Support business and IT teams in applying KM best practices (knowledge capture, documentation, update cycles) · Produce and maintain enablement materials: user guides, FAQs, contribution standards, how-to’s · Coordinate contributors/SMEs (input collection, review, publishing) · Contribute to process improvements: quality, governance, and content lifecycle management 3) Contribution to the Knowledge Management Strategy · Support the KM lead in implementing Azqore’s global KM strategy · Identify new training/knowledge needs (new products, new developments, new regions) · Propose pragmatic and creative solutions to strengthen knowledge sharing and reuse 🧙‍♂️ Your core competencies · Bachelor’s degree (or equivalent); initial experience (internship/apprenticeship) with digital tools is a plus · Strong interest in platforms (LMS and Confluence): configuration, content structuring, data/reporting mindset, continuous improvement · Strong organizational skills, attention to detail, ability to manage multiple topics in parallel · Excellent communication skills (written and verbal) and strong documentation skills (clear, actionable materials) · Comfortable engaging with a wide range of stakeholders (IT teams, business teams, clients) · Confluence: You have a deep, practical understanding of Confluence. · Tech-Savvy: You possess a foundation in HTML coding. · KM Specialist: You are knowledgeable in current knowledge management best practices. · Content Creator: You are adept or interested at designing engaging video content and developing e-lear