Principal Solutions Engineer
MLabs
| Company | MLabs |
| Category | Engineering |
| Location | New York |
| Remote | Remote |
| Employment | Not stated |
| Level | Lead |
| Salary | Not stated by the employer |
| Posted | 8 Jul 2026 |
| Last verified | 30 Jul 2026 |
| Source | Employer career page (workable) |
Description
Location: United States (remote-first, office optional). EST time preferred Remote | Full-time Compensation: $160K - $220K We are hiring on behalf of our client, who is seeking a Principal Solutions Engineer to help institutions, fintechs, and enterprises across the Americas adopt these cutting-edge infrastructure solutions with confidence and ease. This role is highly hands-on and client-facing, requiring the successful candidate to design integrations for complex environments, guide customers through deployment, and provide end-to-end technical support. The ideal candidate will seamlessly pair deep technical expertise with strong communication skills, serving as a trusted advisor to CTOs, architects, and engineering teams. Key Responsibilities Client Onboarding & Integration: Guide financial institutions and fintechs through seamless onboarding and integration processes. Architecture & Deployment: Build secure, scalable deployment pathways that effectively bridge legacy and modern systems. Hands-On Technical Support: Troubleshoot, resolve technical issues, and build solutions alongside client engineering teams in real time. Commercial Collaboration: Partner with sales teams on technical proposals, product demonstrations, and comprehensive RFP responses. Documentation & Guides: Maintain and continuously improve technical documentation, API references, and developer guides. Product Feedback Loop: Gather technical feedback from clients and translate those insights into product and API improvements by collaborating closely with backend, security, and product teams. Industry Representation: Represent the technology and brand at industry conferences, technical workshops, and high-level customer meetings. Requirements Experience: 10+ years of proven experience in solutions engineering, forward-deployed engineering, or enterprise integration. Track Record: A clear history of helping institutions or large enterprises deploy mission-critical, high-availability systems. Technical Stack: Strong proficiency in TypeScript (or similar modern languages) with extensive hands-on experience building and integrating REST APIs. Cloud & Infrastructure: Deep knowledge of cloud platforms (AWS is essential; GCP, Azure, or Thales HSM environments are highly advantageous), microservices, and serverless architectures. Security Standards: Solid understanding of enterprise security frameworks and compliance standards (e.g., ISO 27001, SOC 2, PCI DSS). Problem Solving: Exceptional skills in troubleshooting complex, multi-layered technical issues under pressure. Communication: Masterful communication, presentation, and demonstration skills, with the ability to bridge technical nuances and business conversations seamlessly. Domain Knowledge: A strong understanding of blockchain infrastructure, digital asset custody, and institutional financial workflows is highly preferred. Pluses: Relevant professional certifications (such as AWS Certified Solutions Architect) are a plus; professional fluency in Spanish or Portuguese is highly valued. Benefits Compensation: Competitive annual salary ranging from $160,000 to $220,000 (dependent on experience). Equity: 100–200 stock options vested over a 4-year period. Health & Retirement: Comprehensive healthcare coverage and a structured 401K plan. Flexibility & Location: Remote-first environment within the United States, with physical office space optional. Equipment: Premium hardware package including a MacBook Pro and necessary home-office essentials. Travel: All professional travel expenses are fully covered. Interview Process The interview process is designed to thoroughly evaluate technical proficiency, problem-solving capabilities, and cultural alignment through five key stages: 1.1. Initial Interview: 30 Minutes.An introductory conversation with the Co-CEO to discu